ADVANCED COSMETIC MEDICINE, ADELAIDE

Advanced Cosmetic Medicine is a leading cosmetic clinic in Adelaide, dedicated to providing exceptional patient care and professional aesthetic treatments. We are seeking a dynamic and highly organised individual to join our team in a combined role of Social Media & Reception Coordinator. This position is ideal for a creative professional who excels at engaging online communities and providing outstanding customer service.

QUALIFICATIONS & SKILLS

• Proven experience in social media management, including content creation and community engagement.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills with a friendly and professional demeanor.
• Highly organised with the ability to multitask and manage competing priorities effectively.
• Proficiency with social media platforms and scheduling software.
• A keen eye for detail and aesthetics.
• Knowledge of the cosmetic medicine or health industry is a plus, but not essential.
  How to Apply If you are passionate about social media and client care, and are looking to join a professional and supportive team, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience.
  Job Type: Casual
  Pay: From $53,975.38 per year

Education:

• High School (Year 9-11) (Required)

Experience:

• Marketing: 1 year (Required)

Work Authorisation:

• Australia (Required)

Work Location: In perso

KEY RESPONSIBILITIES: SOCIAL MEDIA

• Create, schedule, and publish engaging content across our social media platforms (e.g., Instagram, Facebook, LinkedIn).
• Develop and implement social media strategies to increase brand visibility and engagement.
• Monitor social media channels, respond to comments and direct messages in a timely and professional manner.
• Track key performance metrics and provide regular reports on social media activity.
• Stay informed on current social media trends, tools, and best practices.
• Collaborate with the team to align social media content with clinic promotions and news.

KEY RESPONSIBILITIES: RECEPTION

• Serve as the first point of contact for clients, greeting them warmly and professionally.
• Manage a multi-line phone system, handle inquiries, and direct calls to the appropriate staff.
• Schedule, confirm, and manage client appointments using our booking system.
• Process client check-ins and check-outs, including handling payments and rebooking.
• Maintain a clean, organised, and welcoming reception area.
• Assist with administrative tasks, including data entry and managing patient files.