JOB SUMMARY:
We are seeking a creative and results-driven Social Media & Marketing Coordinator to amplify the brand presence of Messina’s Catering and Events and its affiliated venues. This role supports both day-to-day social media execution and broader marketing strategies, with a focus on elevating visibility, engaging audiences, and driving event inquiries and bookings.
Primary Responsibilities:
Responsibilities include, but are not limited to:
Social Media Strategy & Content Creation
- Develop and execute engaging social media content calendars across all platforms for the following brands:
o Messina’s Catering and Events
o The MISI by Messina’s
o Messina’s at the Terminal
o Messina’s Runway Café
o The Rooftop on Basin
- Post timely and brand-aligned content across Instagram, Facebook, X (formerly Twitter), and TikTok for each account.
- Create and edit dynamic photo and video content highlighting catering presentations, behind-the-scenes prep, venue setups, weddings, galas, festivals, and milestone events.
- Engage with followers, respond to comments/messages, and support community-building across platforms.
Event Content Capture & Curation
- Attend select events to capture high-quality photo/video content for marketing use.
- Collect and organize vendor credits (photographers, planners, venues) for cross-promotional tagging.
- Archive all media in an organized Dropbox system for easy access by team members.
Marketing & Branding Support
- Collaborate on the development and execution of digital and print advertising campaigns.
- Assist in the conceptualization and design oversight of branded materials, including signage, brochures, and sales kits.
- Maintain and organize brand photography and marketing assets in Dropbox and shared folders.
- Support execution of brand strategies for existing and new Messina’s venues and offerings.
Digital Strategy & Community Engagement
- Monitor and respond to Google reviews with brand-appropriate messaging and customer care.
- Research and coordinate with local and national content creators, food bloggers, and influencers to build meaningful partnerships.
- Assist with SEO, social media advertising, and other efforts to increase online visibility.
Public Relations & Recognition Efforts
- Contribute to the development of press releases, media kits, and pitches for local publications and media outlets.
- Assist in identifying and submitting nominations for culinary competitions, community awards, and industry recognitions.
- Coordinate with production teams for any TV, radio, or podcast appearances.
Internal Marketing & Communication
- Collaborate on the creation of the monthly Messina’s News email newsletter, including copywriting, layout, and distribution.
- Assist with internal announcements, staff recognition highlights, and recruitment marketing.
Marketing Logistics & Ordering
- Manage and order branded promotional items, uniforms, menus, signage, and other marketing collateral for all properties.
- Track inventory and coordinate deliveries to ensure timely replenishment across venues.
Analytics & Reporting
- Track and analyze social media performance, website traffic, and engagement metrics across all platforms.
- Provide monthly reports and data-driven recommendations to enhance future marketing efforts.
Website Updates
- Support routine website updates including blog posts, photo gallery updates, menu changes, and event listings.
Email Marketing
- Assist in the development and deployment of promotional and informational email campaigns.
Client Testimonials & Case Studies
- Gather client testimonials and event highlights to create social media content and event case studies for sales use.
Community Involvement & Networking
- Support planning and execution of company participation in industry expos, networking mixers, and local community events.
- Help identify sponsorship opportunities and develop marketing plans around them.
Desired Skills & Qualifications:
- Strong understanding of event timelines and the fast-paced catering environment
- Excellent communication and storytelling skills
- Familiarity with Canva, Adobe Creative Suite, or similar content creation tools
- Knowledge of current social media trends and analytics platforms
- Detail-oriented with strong organizational skills
- Comfortable working on-site at events as needed, including evenings and weekends
- Passion for hospitality, food, and community engagement
Experience/Knowledge:
- High School diploma, GED or equivalent experience preferred but not required.
- 0 to 2 years of related work experience.
- Knowledge of basic operation of equipment, Computer software associated with Image and Video Editing, Interview, and a variety of Social Media Platforms.
General Qualifications:
- Willingness to be open to learning and growing.
- Maturity of judgment and behavior.
- Maintains high standards for work areas and appearance.
- Maintains a positive attitude.
- Ability to work a flexible schedule helpful.
- Must comply with any dress code requirements.
- Must be able to work mornings, nights, weekends, and some holidays.
- Attends work and shows up for scheduled shift on time with satisfactory regularity.
Physical Requirements:
- Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.
- Significant walking or other means of mobility.
- Ability to work in a standing position for long periods of time (up to 8 hours).
- Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.
- Primary work at brick-and-mortar locations across the greater New Orleans area.
Working Conditions:
- Generally, in an indoor setting, however, may be required to work outside from time to time to capture images / videos of events.
- Varying schedule to include evenings, holidays, weekends, and extended hours as business.
dictates.
- While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.
- The noise level in the work environment is usually moderate to loud.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In perso
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