Social Operations Lead at Apple

Culver City, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Social Media Programming, Reporting, Campaign Management, Platform Management, Content Ideation, Content Development, Publishing, Organic Social Marketing Strategy, Operational Duties, Agency Relations, Tool Selection, Asset Management, Project Management, Collaboration, Communication Skills, Organization Skills

Industry

Computers and Electronics Manufacturing

Description

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Services External Marketing Group at Apple drives new customer acquisition and cultivates awareness of Apple’s services and accompanying content through a variety of external marketing channels. Our growing team is seeking a Social Operations Lead to support the Organic Social Team in the Services division. In this role, you’ll be tasked with working cross functionally with multiple teams and external partners, owning organic social specific operations and sitting within the Operations Team within the External Marketing Group. DESCRIPTION We're seeking an enthusiastic, self motivated Social Operations Lead to manage operations for our Social Media Team. The ideal candidate has extensive experience in social media programming, reporting, and campaign management across key social platforms and management tools. MINIMUM QUALIFICATIONS 8+ years of experience managing organic social accounts for reputable brands Prior responsibilities should include: platform management, content ideation and development, and publishing Expert-level understanding of organic social marketing strategy, nuances of the different platforms, and the purpose they each serve in multi-platform campaigns or always-on evergreen support Aptitude for operational duties including but not limited to: platform and partner management including agency relations; tool selection and procurement; asset management and approval process oversight; contract renewals; and platform and tool troubleshooting Experience with publishing tools and other complementary tools for managing social accounts PREFERRED QUALIFICATIONS Extensive experience in project management, documentation, and administrative duties A process and solutions-oriented mindset: able to identify process gaps and adept at building better workflows to help boost efficiency An accomplished collaborator; comfortable with leaning on the right people to help solve complex problems Ability to lead multiple tasks, navigate ambiguity, and adapt to a rapidly evolving environment Comfortable with working cross-functionally and able to forge strong partnerships with multiple teams and stakeholders Excellent verbal and written communication skills Highly detail oriented and outstanding organization skills Great at always meeting deadlines

Responsibilities

The Social Operations Lead will manage operations for the Social Media Team, working cross-functionally with multiple teams and external partners. This role involves owning organic social specific operations within the Operations Team of the External Marketing Group.