The role will involve coproducing a “Social Prescription” with individuals referred to the service which provides the individual with positive health and wellbeing outcomes through addressing non-medical/social issues in their life, such as housing, debt or social isolation. Key responsibilities: To undertake holistic assessments and co-design Health and Well-being Plans with individual service users, identifying support needs to ensure maximum engagement in improving their health and wellbeing. Develop trusting relationships by giving people time and focus on what matters to them To provide service users with continuity and a coordinated experience of care, remaining a point of contact throughout the individuals social prescription. Take a holistic approach, based on the persons priorities, and the wider determinants of health.
The role will require social prescribing link workers to manage and prioritise their own caseload, in accordance with the health and wellbeing needs of their population. To work in partnership with all voluntary and community organisations to build a comprehensive database of local resources to design and support the Social Prescription Menu. Identify and engage effectively in a non-judgemental and respectful manor with members of the community from all backgrounds, abilities and ages, listening and interpreting complex health information into understandable terms about health and health improvement. To support and develop GPs and primary care health teams knowledge on how to identify patients suitable for social prescribing service referral on a quarterly basis.
Utilise and maintain comprehensive data and evaluation systems, including individual health outcome tools. Support the development of the service taking into consideration feedback from service users, PCN member practices, and other local services Social Prescribers work collaboratively with To keep records of your work and adhere to confidentiality, information sharing protocols and provide monitoring information as required. The role requires social prescribing link workers to manage and prioritise their own referrals in accordance with the health and wellbeing needs of their population. Where required and as appropriate, the social prescribing link workers will refer people back to other health and social care organisations within the city where appropriate.
Key Result Areas: Improved health and quality of life Increased patient satisfaction Fewer primary care consultations Reductions in the number of hospital admissions, visits to Accident and Emergency, and outpatient attendances A decrease in the use of wider hospital resources Reduction in 999 calls. Increased awareness of non-health interventions. General Responsibilities of All Employed Staff: Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.
They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures, policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.# Personal and professional development The post-holder will participate in any training programme implemented by Southampton West PCN Limited as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality The post-holder will strive to maintain quality within the practice and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate PERSON SPECIFICATION A confident and professional approach to working with a variety of stakeholders A commitment to equal opportunities and an understanding of the impact on the individuals, families and communities Ability to work hours in a flexible way, including evenings and weekends to meet the needs of the servic

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