Social Services Specialist at Swisscom

Lausanne, Vaud, Switzerland -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Social Counseling, Case Management, Systemic Thinking, Interdisciplinary Collaboration, Conflict Management, French, English, German, Empathy, Discretion, Communication

Industry

IT Services and IT Consulting

Description

Your future starts here Social Services Specialist chez Swisscom – là où l’humain fait la différence. Tu accompagnes les collaboratrices et collaborateurs dans des situations exigeantes avec professionnalisme, discrétion et bienveillance. En collaboration étroite avec les responsables, les ressources humaines et des partenaires externes, tu contribues à un environnement de travail moderne, inclusif et centré sur l’humain. Tu allies conseil social en entreprise et gestion de cas pour renforcer durablement la santé, la capacité de travail et le bien-être. Ton futur commence ici Conseiller les collaboratrices et collaborateurs sur des questions personnelles, sociales et de santé avec une approche orientée solutions et ressources Assurer la gestion de cas dans des situations complexes comme les absences prolongées et la réinsertion et coordonner les parties prenantes internes et externes Accompagner les responsables dans des situations de gestion délicates et apporter un soutien concret et expert Identifier les tendances et les besoins et contribuer activement au développement de l’offre People Care Travailler de manière transverse au sein de l’équipe et mettre à profit un profil généraliste avec une expertise approfondie Tes compétences Bachelor ou Master (Uni/HES/HF) en travail social, psychologie appliquée ou formation équivalente Expérience en conseil social en entreprise, en gestion de cas ou dans des domaines proches Pensée systémique et solides compétences de conseil Capacité à structurer des situations complexes et à coordonner efficacement différents acteurs Empathie, sens de la discrétion et communication claire Autonomie, esprit d’initiative et goût pour le travail interdisciplinaire Esprit de collaboration, fiabilité et sens des responsabilités Excellentes connaissances du français et bonnes connaissances de l’anglais et bonne compréhension de l’allemand With us, you have the opportunity to work in one of our offices in Switzerland or in your home office. You will come into contact with agile working methods and the latest technologies. We offer flexible working hours to meet your personal needs. As a Swisscom employee, you can look forward to a variety of attractive benefits that will enrich your work experience. These include a pleasant working environment, financial benefits and exciting opportunities for professional development. Discover your Benefits. Is it a match? Apply now. Discover your possibilities Any questions? Here you'll find answers to the most important and frequently asked questions. To all recruitment agencies: Swisscom does not accept agency CVs. Please do not forward CVs to our job's alias, Swisscom employees or any other organisation location. Swisscom is not responsible for any fees related to unsolicited CVs. Contact person Vanessa Méndez Talent Acquisition Manager +41 (58) 2236522 Your homebase Swisscom (Schweiz) AG Boulevard de Grancy 39, 1006 Lausanne As Innovators of Trust we enable and shape the digital future - for our customers and ourselves. With innovative products and services and the trust of our customers, we create unique customer experiences with a lasting impact on the environment and society. In Switzerland and around the world. We focus on three values that define the attitude with which we do our work. Trustworthy - we are close to our customers and employees and act responsibly and reliably. Committed - we pursue our goals with passion and we focus on what's important. Curious - we are continually developing and always grasp new opportunities. For Swisscom, employees are the key to success. As a leading ICT company, we impress with high-performing teams and a motivating culture. We focus on people, continue to attract and retain the best talents in the future, develop future-oriented skills and convince with a diverse and high performing organisation. For more information about working at Swisscom, please click here and follow us on LinkedIn cablex is a fully owned subsidiary of Swisscom. The company specialises in the construction, maintenance and operation of high-performance ICT and network infrastructure solutions as well as the planning and implementation of future-oriented Smart ICT infrastructure projects. For more information about working at cablex, please go to the cablex Career Page

Responsibilities

Provide social and health counseling to employees and manage complex cases such as long-term absences and reintegration. Support managers in delicate personnel situations and contribute to the development of the People Care offering.