Social Services Worker & Receptionist (3493) at The Salvation Army

Tallahassee, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

15.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Social Services, Client Assistance, Community Agencies, Telephone Etiquette, Record Keeping, Visitor Management, Statistical Reporting, Transportation, Application Assistance, Compliance, Communication, Teamwork, Problem Solving, Time Management, Customer Service, Liaison

Industry

Non-profit Organizations

Description

Job Details Job Location: FLA-Tallahassee Corps - Tallahassee, FL 32312 Position Type: Full Time Regular Education Level: High School Diploma/GED Salary Range: $14.00 - $15.00 Hourly Travel Percentage: Minimal Job Shift: Day Job Category: Social Services Schedule/Hours: M – F 8:00 a.m. – 5:00 p.m. (40 hours per week) This position is responsible for: Provides social services assistance to eligible clients and refers clients to community agencies and ensures compliance with program policies and procedures. Key Responsibilities: Answers the telephone in a courteous manner and directs calls to the appropriate destination. Records accurate and complete messages when necessary. Receives and receipts deliveries and donations. Greets and announces visitors and clients. Provides general information about The Salvation Army’s operations and services. Provides, completes, and processes food, clothing, and furniture vouchers for eligible clients. Serves as liaison to other agencies to obtain/coordinate assistance on client’s behalf. Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed in. Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same. Drives Salvation Army vehicle to pick-up and/or deliver donations and other miscellaneous items or to transport clients on occasion. Assists in the processing of rent an utility financial assistance for eligible clients by making appropriate copies of documents and assisting clients with completing application forms. Physical Requirements and Working Conditions: Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Employee Benefits: Health, Dental and Vision Insurance Paid Time Off Retirement Plan Life Insurance and more! WHAT WE ARE LOOKING FOR IN YOU High School Diploma or GED AND Two years’ experience working in a social or public service environment with experience assisting the public OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Valid Driver License Equal Opportunity Employer: Veterans | Disabled

Responsibilities

The Social Services Worker & Receptionist provides assistance to eligible clients and refers them to community agencies while ensuring compliance with program policies. They also manage phone calls, greet visitors, and maintain statistical records of services provided.