Social Strategy & Planning Manager at Etihad Airways
Dubai, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

26 Nov, 26

Salary

0.0

Posted On

28 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Technology & Services

Description
  • Lead the strategy, planning, and execution of always on paid digital channels to drive revenue growth and cost efficiency.
  • Manage and mentor a team of channel leads and specialists, fostering a high-performance, data-driven culture.
  • Define annual and quarterly performance marketing targets in alignment with commercial goals and global campaign plans.
  • Oversee multi-million-dollar digital budgets, ensuring optimal allocation and pacing to deliver maximum ROI.
  • Collaborate closely with analytics, data, and finance teams to build accurate forecasting, attribution, and reporting models.
  • Partner with brand, Marketing, CRM, and e-commerce teams to ensure consistent messaging and seamless customer journeys across channels.
  • Evaluate and onboard new tools, technologies, and partners to advance automation, audience targeting, and creative optimization.
  • Establish a rigorous A/B testing and experimentation roadmap to continuously improve performance metrics and customer acquisition efficiency.
  • Analyze performance data and present actionable insights to senior leadership, influencing future strategy and investment.
  • Ensure all campaigns adhere to data privacy regulations, brand standards, and internal governance processes.
  • Foster and maintain a close and collaborative working relationship with our media buying agency, and digital vendors such as google and Tik Tok.
  • Work with the agency to create annual joint business plans for each channel and report on their effectiveness on a quarterly basis.


Qualifications

  • Minimum 7 years of experience in digital or performance marketing, with at least 3 years in a managerial or leadership role.
  • Proven track record of managing multi-channel campaigns and large digital media budgets (USD 20M+ annually).
  • Experience in airline, travel, or e-commerce sectors preferred.
  • Bachelor’s degree in marketing, Business, or a related field; master’s degree is an advantage.
  • Commercial understanding of Paid Social, Programmatic, PPC, SEO and Affiliate ecosystems, with hands-on experience in at least two channels.
  • Strong command of analytics and data tools such as Adobe Analytics, GA4, SA360, Meta Ads Manager, DV360, BigQuery, and LookerStudio/Power BI.
  • Exceptional leadership, collaboration, and communication skills - able to align teams around a shared vision and deliver results under pressure.
  • Highly analytical mindset with a passion for innovation, testing, and continuous improvement.


Additional Information

Etihad Airway

Responsibilities
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