JOB INFORMATION

Post No. POSN004451 - Social Work Assistant - Intake Team
Newport City Council is seeking dedicated and compassionate Social Work Assistants to join our dynamic Adult Social Services Teams. These teams support adults aged 18 and over, working collaboratively to promote well-being and independence in line with the Social Services and Well-being (Wales) Act 2014.

Key Responsibilities:

• Provide support and assistance to Social Workers and team colleagues.
• Manage the daily duty function within the team.
• Conduct reviews and participate in joint visits with Social Workers.
• Deliver Information, Advice, and Assistance (IAA) to citizens.
• Work in partnership with health services and community agencies.
• Contribute to outcome-focused planning that reflects what matters most to individuals.

What We’re Looking For:

• A passion for supporting adults and promoting their well-being.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Creativity and openness to new ideas in social work practice.
• Previous experience in a social care or support role is desirable.

Why Join Us?

• Be part of a forward-thinking team that values innovation and person-centred practice.
• Opportunities for career development and progression.
• Supportive work environment with a focus on continuous learning.
• Make a real difference in the lives of Newport residents.

If you’re ready to take the next step in your social care career and want to be part of a team that truly makes a difference, we want to hear from you!
This position is exempt from the Rehabilitation of Offenders Act (1974) and is subject to an enhanced DBS check.
We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.
Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.
Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

• Provide support and assistance to Social Workers and team colleagues.
• Manage the daily duty function within the team.
• Conduct reviews and participate in joint visits with Social Workers.
• Deliver Information, Advice, and Assistance (IAA) to citizens.
• Work in partnership with health services and community agencies.
• Contribute to outcome-focused planning that reflects what matters most to individuals