Social Work: Case Manager at CATHOLIC CHARITIES, DIOCESE OF NASHVILLE

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

45000.0

Posted On

22 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Experience Working With People Experiencing Poverty, Prior Experience Working With Hispanic Community, Multilingual, Effective Interpersonal Skills, Excellent Written Communication Skills, Excellent Verbal Communication Skills, Ability To Plan And Organize Work, Ability To Work Under Pressure, Ability To Manage Confidential Information, Teamwork, Independence, Proficient With Microsoft Office, Ability To Learn Databases, Current Driver's License, Flexibility

Industry

Non-profit Organizations

Description

Description Rate: $40,000 - 45,000 Location: 2195 Nolensville Pike Nashville, TN Shift: 8:00AM – 4:30PM Catholic Charities was founded in 1962 with the mission of providing wholistic care within Middle Tennessee. Our programs consist of the following’ homelessness prevention, re-housing, food distribution, emergency materials, utility payments, refugee resettlement, clinical counseling, adoption, and family support, parenting, and multi-pronged community support through neighborhood embedded family resource centers. Catholic Charities is an established non-profit, and is still growing year after year. If you are seeking a job with purpose then you are finally home. Benefits Include; (10) vacation days. (12) personal days. (18) paid holidays. Christmas & Easter Break Included 403B plan with company match. Pension plan. Health insurance, vision, and dental coverage. JOB SUMMARY: The Case Manager works at the South Nashville Family Resource Center and establishes a professional and supportive “first contact” for people entering the Center, conducts initial screenings for services, and provides case management support to clients. JOB RESPONSIBILITIES: Answers phones and direct all calls appropriately, including providing resource referrals to other agencies/services. Greets clients and others upon arrival and provides general information on programs. Ensures the waiting area is clean and welcoming. Provides case management, emergency assistance, and food boxes for individuals and families experiencing basic-needs challenges and food insecurity. Distributes material and financial assistance to individuals and families in accordance with program guidelines, verifies ID, income, and expense documentation. Ensures the effective maintenance, tracking, and reporting of files and data as required by program contracts and agency guidelines. Conducts personalized assessments to uncover client needs and expertly connect them to relevant partners and community resources offering additional services and benefits. Maintains diaper closet and assists in the replenishment order of diapers. Oversees the daily operations of the Food Pantry, including cleanliness, ordering & re-stocking of food, inventory records, and food delivery truck. Conducts crisis intervention as needed. Provides general/routine administrative and office support. Focuses on completing work effectively, efficiently, and in a timely manner. Maintains accurate client/program records regarding services provided according to Agency guidelines, using the database(s) provided by the agency and within Agency time frame. Attends community events and provide outreach to the Hispanic community. Actively participates in supervision sessions, periodic team meetings, and training. Performs other duties as assigned. Requirements JOB SKILLS Experience and demonstrated interest in working with people experiencing poverty. Prior experience working with Hispanic community is preferred. Multi Lingual Required Effective interpersonal skills. Ability to convey non-judgmental and open personal qualities with a clear sense of boundaries. Excellent written and verbal communication skills. Ability to plan and organize work, work under pressure, and meet deadlines. Ability to manage confidential information with extreme professionalism. Ability to work with a team as well as independently with minimal direction. Ability to lift 20 pounds and stock shelves. Flexibility with work schedule and responding to team and client needs. Works collaboratively with others to achieve program goals and objectives. Proficient with Microsoft Office applications. Ability to learn databases, and other systems. Current driver’s license required. Ability to legally operate a motor vehicle and provide own transportation.

Responsibilities

The Case Manager provides case management support to clients, conducts initial screenings for services, and ensures the effective maintenance and reporting of files and data. They also oversee the daily operations of the Food Pantry and conduct personalized assessments to connect clients with relevant resources.