SUMMARY

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

QUALIFICATIONS

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
BASIC REQUIREMENTS. The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C. § 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a social worker in VHA, all applicants must meet the following:
a. Citizenship. Be a citizen of the United States.
b. Education. Have a master’s degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master’s degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
c. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master’s degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.

Exception. VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified. At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline.]

• (a) For appointments at the GS-9 grade level, VHA social workers who are not licensed or certified at the time of appointment must become licensed or certified at the independent, master’s level within three years of their appointment as a social worker. Most states require two years of post-MSW experience as a prerequisite to taking the licensure/certification exam, and VHA gives social workers one additional year to pass the licensure/certification exam. In states such as California, Washington, and others where the prerequisites for licensure exceed two years, social workers must become licensed at the independent, master’s level within one year of meeting the full state prerequisites for licensure.
• (b) A social worker who does not yet have a license that allows independent practice must be supervised by a licensed independent practitioner of the same discipline who is a VA staff member and who has access to the electronic health record.
• (c) Different states have different levels of licensure or certification, making it difficult for VHA staff to determine the independent practice level. Each state, Puerto Rico, and the District of Columbia completed surveys identifying the level of licensure or certification allowing independent practice. Copies of the surveys are on file in the VHA Office of Care Management and Social Work Services, and a summary spreadsheet of the levels of licensure or certification is available to social work professional standards board members for purposes of determining whether the social worker’s level of licensure or certification meets the VHA qualification standards. All states except California use a series of licensure exams administered by the ASWB. Information can be found at https://www.aswb.org/. The ASWB is the association of boards that regulates social work. ASWB develops and maintains the social work licensing examination used across the country and is a central resource for information on the legal regulation of social work. The ASWB offers three examinations. The master’s examination is generally used by states for the independent practice level of licensure or certification, while the advanced generalist and the clinical examinations are used for the advanced practice level of licensure or certification. Differences between the master’s and the advanced exams demonstrate the expectation that advanced practice social workers will have a more sophisticated knowledge of practice theory and its application.

(2) Failure to Obtain License or Certification. In all cases, social workers must actively pursue meeting state prerequisites for licensure or certification starting from the date of their appointment. Failure to become licensed or certified within the prescribed amount of time will result in removal from the GS-0185 social worker series and may result in termination of employment.
(3) Loss of Licensure or Certification. Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment.
d. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
GRADE DETERMINATIONS. In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. YOUR APPLICATION, RESUME, C.V., AND/OR SUPPORTING DOCUMENTATION WILL BE VERIFIED. PLEASE FOLLOW ALL INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT CONSIDERATION FOR EMPLOYMENT.

Resume Reminder: Your resume must include the following information for each job listed:
1. Job tile
2. Duties (be as detailed as possible).
3. Month & year start/end dates (e.g. June 2019 to June 2020)
4. Full-time or part-time status (include hours worked per week).
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
An incomplete application will receive a rating of IFFM (ineligible due to missing forms). Requests for reconsideration will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software or fax transmissions.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate’s abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

DUTIES

VA Boston Healthcare System Mental Health Service is seeking a Social Worker for a Case Manager position within the Community Residential Care (CRC) Program at the Brockton campus.

RESPONSIBILITIES:

The CRC social worker provides a form of enriched housing for veterans who do not need hospital level of care but need health care supervision due to medical, psychiatric, and/or other psychosocial limitations. The goal of the CRC Program is to provide a safe and comfortable home that maintains or improves the health and social functioning of veterans in the least restrictive environment while supporting their highest level of functioning. The CRC Case Manager reports to the Community Residential Care Program Manager and provides case management and coordination of care to ensure that Veteran-centered health care is delivered in a timely, accessible and quality manner, consistent with the mission, goals and objectives of the Veteran’s Health Administration. The CRC Social worker serves veterans who tend to have serious, frequent and severe psychiatric and/or physical disorders, lack family or an adequate community support network, and who without appropriate intervention and supports are likely to become treatment noncompliant and/or be hospitalized. The incumbent utilizes their knowledge of medical and mental illness and the core elements of Recovery and Psychosocial Rehabilitation Models of patient care in the provision of intensive, community-based case management to a caseload of CRC veterans. conducts home visits to CRC homes, monitors care received in the home and provides education to CRC sponsors and staff regarding best practices and recommended corrective actions when needed. The CRC Case Manager also supports other key programs in the Intensive Community and Integrated Recovery Treatment (ICIRT) section of the Mental Health Service Line.

DUTIES:

• Provides case management and clinical oversight through home visits to VA approved board and care homes.
• Triages, assesses, plans and assists with treatment interventions as related to medical and mental health problems, health promotion and preventative care.
• Provides counseling and health teaching/education to veterans utilizing a Whole Health framework.
• Monitors mental status of veterans and care provision in CRC homes and provides caregiver education and support.
• Participates in care coordination with interdisciplinary staff both within the medical center and in the community in the formulation and implementation of comprehensive plans of care.
• Serves as a liaison with community health care agencies including facilitating referrals and linkage for ongoing care and helping patients and their families locate resources including supplies, equipment, transportation, meals, etc.
• Effectively relates to clients and significant others from various social, economic, and ethnic backgrounds and supports diversity and inclusion in the workplace.
• Establishes and maintains files of available VA and community health resources.
• Participates in annual and as needed inspections for CRC Homes as part of a multidisciplinary inspection team.
• Participates in Community Residential Care staff and CRC Caregiver development, orientation, and education.
• Participates in quality and data management activities to inform performance improvement initiatives.
  Work Schedule: Monday-Friday 7:30am-4pm, 8am-4:30pm, or 8:30am-5pm.
  EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact Karen.Chapman@va.gov, the EDRP Coordinator for questions/assistance. Learn more
  Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
  Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
  Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
  Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
  Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
  Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
  Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
  Telework: Ad-Hoc
  Functional Statement #: F03300, F03299

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50’s (current/former Federal employees), etc.

• Current Non-Award SF50 (Current or former federal employees)
• Proof of Licensure GS-1

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/15/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12787804.

• To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
• Click Submit My Answers to submit your application package