Soft Service Manager at JLL

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Coordination, Communication Skills, Facilities Management, Event Planning, Budget Management, Security Coordination, IT Coordination, Transport Management, Meeting Room Booking, Food & Beverage Service, AV Equipment Management, Customer Service, Team Collaboration, Problem Solving, Time Management, Presentation Skills

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. • To facilitate / handhold the Customers during all Client visits. • Ensure coordination for booking of conference/Meeting Rooms, food & beverage service, availability of AV equipment’s, projectors and other requirements • Meet & greet the client. • Develop contact and coordinate with Security team, GIT/IT, Admin team, Business team. • To ensure seamless entry of client at the main gate and escort client to conference/meeting room • To be available from start to end of client visit. To closely monitor. • Timely inputs to Admin lead for any concerns • To ensure end to end coordination for successful visit. • The request is received from the client coordinator / project team about the impending client visit. • Collect the information and connect with client coordinator for accommodation and transport requirements. To route the request with appropriate verticals for necessary arrangements and follow up. • Any other specific arrangements (experience centers / town halls) to be made for the visit need to be informed well in advance for venue availability and necessary clearance from facility Admin to organize the same. • Based on the input shared by the client coordinator / project team, the approx. budget will be shared to get the approval from BUH along with the cost center code / project code. • The respective dept. like IT, Security, Network, Maintenance, Transport, HK, Pantry services etc. to be notified about this visit to take care of the respective areas. • The cab details to be notified to the security team prior to the visit, if shared by the requestor / client coordinator / project team • To facilitate / handhold the Customers during all Client visits. • Ensure coordination for booking of conference/Meeting Rooms, food & beverage service, availability of AV equipment’s, projectors and other requirements • Meet & greet the client. • Develop contact and coordinate with Security team, GIT/IT, Admin team, Business team. • To ensure seamless entry of client at the main gate and escort client to conference/meeting room • To be available from start to end of client visit. To closely monitor. • Timely inputs to Admin lead for any concerns • To ensure end to end coordination for successful visit. • The request is received from the client coordinator / project team about the impending client visits. • Collect the information and connect with client coordinator for accommodation and transport requirements. To route the request with appropriate verticals for necessary arrangements and follow up. • Any other specific arrangements (experience centers / town halls) to be made for the visit need to be informed well in advance for venue availability and necessary clearance from facility Admin to organize the same. • Based on the input shared by the client coordinator / project team, the approx. budget will be shared to get the approval from BUH along with the cost center code / project code. • The respective dept. like IT, Security, Network, Maintenance, Transport, HK, Pantry services etc. to be notified about this visit to take care of the respective areas. • The cab details to be notified to the security team prior to the visit if shared by the requestor / client coordinator / project team • Booking of Board room, EBR etc. to be taken care based on the availability. Client Services will have responsibility for the management of a wide range of issues, from strategic Contracts management to input on day-to-day operations. • Executive – Client Services will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures. • Well-groomed and presentable all the time. • Good communication Skills. Location: On-site –Hyderabad, TS Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

The Soft Service Manager is responsible for facilitating client visits, ensuring seamless coordination of all necessary arrangements, and providing support throughout the visit. This includes managing logistics such as meeting room bookings, food services, and liaising with various teams to ensure a successful client experience.