ABOUT US:

Integrated facilities management services with a purpose.
We’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
For more information about careers at 14forty and our benefits please visit: Careers at 14forty

14Forty

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength

MONDAY TO FRIDAY ROLE

This is an exciting opportunity to join our 14forty team as a Soft Services Facilities Manager in Manchester for our customer, Heineken.
We are seeking a Soft Services Facilities Manager with experience in Facilities Management to join our 14forty team. The successful candidate will be responsible for the overall delivery of FM services on the site, the day-to-day liaison with the client stakeholders and budget accountability.

You will oversee delivery of the following services.

• Catering
• Cleaning
• Security
• Mailroom
• Water
• Grounds Maintenance
• Pest Control

KEY RESPONSIBILITIES:

• Manage all FM services to meet SLAs and client requirements.
• Respond promptly to client requests and maintain regular communication.
• Lead and develop FM staff, ensuring up-to-date training and competency.
• Drive continuous improvement to reduce downtime and costs.
• Support service planning and site development with the client and line manager.
• Conduct quality audits to ensure high standards and customer satisfaction.
• Lead client projects, managing stakeholders, subcontractors, and budgets.
• Deliver and support annual budget planning and cost control.
• Ensure compliance with statutory and preventative maintenance schedules.
• Manage asset lifecycle and provide capital expenditure reports.
• Prepare work quotations and secure approvals before proceeding.
• Maintain accurate contract records and prepare monthly reports.
• Ensure health, safety, and statutory compliance within FM services.