ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

ABOUT THE ROLE:

Shift Pattern: Monday to Friday
As a Soft Services Facilities Manager, you will be responsible for overseeing the soft services, including catering, cleaning, and security, ensuring they are delivered to a high standard. Reporting to senior management, you will supervise service staff and external contractors, develop and implement service schedules, and manage budgets related to these services.

AS PART OF YOUR ROLE, YOUR KEY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:

• Manage the delivery of soft services, ensuring all operations are efficient and meet quality standards
• Supervise service staff and external contractors, ensuring all work is completed to a high standard
• Develop and implement service schedules and procedures to ensure regular and effective delivery of services
• Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments
• Manage budgets and expenses related to soft services, ensuring cost-effective solutions
• Coordinate with other departments to ensure services meet the needs of the organisation
• Oversee the procurement and maintenance of equipment and supplies for catering, cleaning, and security
• Handle emergency situations and service disruptions promptly to minimise impact
• Maintain accurate records of service activities and expenses
• Implement sustainability practices and initiatives within the services provided