DESCRIPTION

Join Everi and our dynamic Loyalty Services team in Las Vegas as a Software Application Engineer, where you’ll implement best in class Casino Loyalty solutions. If you’re passionate about leveraging technology to enhance customer experiences and supporting your client’s business success, we want to speak with you!

SKILLS, KNOWLEDGE, & EXPERTISE FOR THE JOB:

• Bachelor’s degree in engineering, IT, Computer Science or a combination of education and equivalent work experience in a related field required.
• 5-8 years of experience working with software and hardware in a complex business and systems environment.
• Experience with product systems and equipment installation.
• Demonstrated experience working with software development and deployment in a fast-paced systems environment.
• Experience installing and/or working with SQL.
• Troubleshooting experience.
• Customer support application experience.
• PowerShell scripting and deployment experience is nice to have.
• Possess analytical and problem-solving skills; consistently delivers projects and solutions in a timely manner.
• Systems administration and database experience preferred.
• Proficiency in Microsoft Office applications, operating systems, and networks.
• Proficient understanding of CS fundamentals and deployment of remote management tools and server administration.
• Demonstrated ability to code in product-specific programming language.

• Implement Everi’s Customer Loyalty application and supporting systems in customer environments.
• Coordinate with customers to arrange for IT resources, access, and installation times that meet customers’ needs.
• Support implemented solution and be customer point of contact for all support issues while installing, configuring and supporting systems for the first 30-60 days.
• You will be asked to travel to customer locations 10-30% of the time.