Cochlear is the global market leader in implant hearing solutions. Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
The Software Business Analyst plays a key advisory role, collaborating with business stakeholders, the product design and delivery teams to analyse, evaluate, and prioritise business requirements and solutions. This role is responsible for modelling requirements, refining scope and objectives, and delivering value to the organisation by enabling great solutions and driving the improvement of business processes.
The Opportunity
Cochlear has an opportunity for a full-time Software Business Analyst based in our Macquarie, Sydney office. In this role, the successful Software Business Analyst will be responsible for evaluating business processes, identifying areas for improvement, and working with our design and delivery teams to implement the right solutions. This role involves analysing and defining requirements collaboratively, assisting in the development of solutions, and ensuring the alignment of initiatives to business goals. The Software Business Analyst will collaborate with various functions to ensure the product meets the user and business need is developed and delivered efficiently while keeping a focus on continuous improvement.

Responsibilities include:

• Collaborate with stakeholders and the Product team to clarify and define scope, objectives, and requirements for software projects.
• Use techniques and tools to identify and decompose work into packages and assist in the development of solutions from Design through to Delivery.
• Contribute to the Business Outcome Document (business case), including cost, budget, and system integration details.
• Stay up to date with industry best practices and recommend advancements for continuous improvement within product and the wider Product Design Group.
• Facilitate discussions with internal teams, including Clinical, Regulatory, and Quality, to ensure all stakeholder needs are addressed.
• Support teams in writing high-quality user stories and product requirements appropriate for a medical device manufacturer.
• Evaluate new or changed technology solutions and assist in gap analysis to determine the best fit for the organisation.
• Provide product support and coordinate activities across various functions to resolve product issues.
• Evaluate and optimise business processes, uncover improvement areas, and work with teams to implement solutions.

What makes this opportunity unique?
This role offers a unique opportunity to work at the intersection of business analysis and technology within a global leader in implantable hearing solutions. You’ll play a key part in driving process improvements and hands on experience delivering software to our users, gaining valuable exposure to cross-functional teams, and contributing to Cochlear’s strategic goals. Additionally, this position offers the chance to develop leadership skills, work on innovative solutions, and make a meaningful impact on the organisation’s growth and transformation.
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you’ll be able to demonstrate the following skills and experience:

Essential

• Bachelor’s degree or combination of relevant education and experience.
• 1 to 3 years of experience working in a mix of technology platforms.
• Demonstrated experience in identifying, researching, evaluating, and recommending new solutions.
• Strong business analysis background, with an ability to focus on the most important facts and identify dependencies.
• Excellent communication and influencing skills.
• High energy, motivated performer
• High standards to deliver excellence.
• Demonstrated critical thinking.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

CochlearCareers

How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We’re open to a conversation about what flexibility means for you.

• Collaborate with stakeholders and the Product team to clarify and define scope, objectives, and requirements for software projects.
• Use techniques and tools to identify and decompose work into packages and assist in the development of solutions from Design through to Delivery.
• Contribute to the Business Outcome Document (business case), including cost, budget, and system integration details.
• Stay up to date with industry best practices and recommend advancements for continuous improvement within product and the wider Product Design Group.
• Facilitate discussions with internal teams, including Clinical, Regulatory, and Quality, to ensure all stakeholder needs are addressed.
• Support teams in writing high-quality user stories and product requirements appropriate for a medical device manufacturer.
• Evaluate new or changed technology solutions and assist in gap analysis to determine the best fit for the organisation.
• Provide product support and coordinate activities across various functions to resolve product issues.
• Evaluate and optimise business processes, uncover improvement areas, and work with teams to implement solutions