CAREERS AT VOLGISTICS:

Volgistics is an industry leader in volunteer management software, providing a suite of web applications that helps volunteer leaders recruit, track, and coordinate volunteers all over the world. Beginning with an installed application in the early 90’s and transitioning to a web-based application in 2004, Volgistics is a company that’s well-established, financially solid, and continues to grow.

After an in-depth training period, the chosen candidate will be responsible for a variety of tasks including:

• Responding to customer inquiries via an online messaging system (no phone support)
• Testing new changes to the software before they’re released to the public
• Providing customers with online demonstrations and training of the software
• Updating online help documentatio

To succeed in this role, candidates should:

• Demonstrate business writing skills and be a proficient typist
• Work well on a team and independently
• Show good problem-solving abilities
• Be patient, understanding, and empathetic to customer’s need