The role:Liaising across multiple technical and Professional Services departments to manage releases
Utilise strong change management skills, changing priority when required and ensuring all stakeholders are informed and onboard
Take ownership of issues as they arise to completion, again, communication is key
Work closely with Senior Management to streamline all release processes, focusing on QA and be internal and external point of contact
Identify, document and address any and all incidents to further improve future processes
From time to time, act as internal Release expert with PreSales/Professional Services to ensure customer facing issues are understood and resolved
Requirements:8+ years of SaaS Delivery, ideally within Financial Services, Cybersecurity, focusing on multiple releases concurrently across different geographies and sectors
Computer Science Degree and subsequent certifications (Agile for e.g.)
Ability to discuss balancing different priorities within various teams with the release date/quality being the main objective, managing expectations for each
Knowledge of AWS deployment in particular but cloud based delivery in general is vital
Related areas of helpful knowledge includes the Java development environment, areas of DevOps (non hands on knowledge is fine but advantageous to have)
To learn more about the role, company and process, please forward your CV stating required ballpark salary, availability and we can arrange a time to discuss.
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