As a support employee (m/f/d), you are the first point of contact for user questions and responsible for the diagnosis, resolution and documentation of software problems related to our in-house developed Laboratory Information Management System (LIMS Oracle DB).
You will work as part of our first and second level support team using ticketing systems and will be in close cooperation with the users of the AGROLAB GROUP.
Responsibilities
As a support employee (m/f/d), you are the first point of contact for user questions and responsible for the diagnosis, resolution and documentation of software problems related to our in-house developed Laboratory Information Management System (LIMS Oracle DB).
You will work as part of our first and second level support team using ticketing systems and will be in close cooperation with the users of the AGROLAB GROUP.
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