POSITION SUMMARY:

Synergy is seeking a Software Developer, System Software to support the United States Coast Guard (USCG) at the Aviation Logistics Center (ALC)—Information Systems Division (ISD). The Software Developer, System Software is responsible for the sustainment, performance, troubleshooting, and secure operation of system software across legacy, virtualized, and hybrid environments critical to USCG’s aviation logistics mission.
The Software Developer, System Software will contribute to system-level problem resolution, vulnerability remediation, scripting automation, and configuration management in support of 24x7 operations. This role ensures software functionality, data integrity, and availability in compliance with DHS and USCG cybersecurity standards.

SKILLS/QUALIFICATIONS:

• Proficiency with administration and troubleshooting in RHEL, Windows Server, and virtualized environments (VMware/Hyper-V).
• Working knowledge of legacy system platforms, including SAS, OpenROAD, and Ingres.
• Strong scripting and automation skills using Bash, PowerShell, or Python.
• Understanding of cybersecurity remediation and experience applying STIGs and vulnerability resolutions.
• Familiarity with DevSecOps methodologies, Agile environments, and version control systems (Git-based tools preferred).
• Ability to effectively document technical issues and communicate with multidisciplinary teams.

EDUCATION/EXPERIENCE REQUIREMENTS:

• Bachelor’s or Associate’s degree in Computer Science, Math, Information Technology, Engineering, or related field. Two (2) years of directly relevant experience may substitute for one (1) year of formal education.
• Minimum of five (5) years of experience in one or more of current RHEL, Windows, and VMWare, and SAS.
• Minimum of two (2) years of performing security remediation to systems with vulnerabilities based on security scans.
• Minimum of one (1) year of experience in an Agile DevSecOps software and engineering environment and Methodologies.
• Minimum of one (1) year of experience with Kubernetes, Jira, Confluence, and Bitbucket.
• Experience supporting federal government systems, particularly within DHS or DoD environments, is strongly preferred.

NOTE: THIS ROLE IS CONTINGENT ON THE CONTRACT BEING AWARDED.

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.
Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.
At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

PRIMARY RESPONSIBILITIES:

• Support the operational stability and security of system-level software running on Windows, Red Hat Enterprise Linux (RHEL), VMware, and Kubernetes platforms.
• Assist with the diagnosis, resolution, and documentation of software-related incidents and root cause analysis in coordination with Tier III support.
• Perform routine system patching, upgrades, and security hardening in compliance with STIG, NIST 800-53, and DHS 4300A requirements.
• Remediate vulnerabilities identified through Tenable or similar scanning tools, ensuring systems meet cybersecurity compliance standards.
• Support legacy platforms such as OpenROAD, SAS, Ingres, and SQL/PLSQL applications while contributing to hybrid modernization efforts.
• Develop and maintain scripts and tools (e.g., Bash, PowerShell, Python) to support automated deployment, system monitoring, and operational health checks.
• Contribute to the sustainment and testing of systems across development, staging, and production environments using VMware, Hyper-V, and Kubernetes.
• Collaborate with software developers, network engineers, and cybersecurity personnel to ensure reliable and secure software operation.
• Participate in Agile DevSecOps workflows, utilizing tools such as Jira, Confluence, and Bitbucket for issue tracking, documentation, and version control.
• Maintain and update technical documentation, including system configurations, deployment processes, and standard operating procedures.
• All other duties as assigned by management.