Ride the next mile with us!

Responsibilities

• Assist in troubleshooting hardware, software, and network issues.
• Support IT infrastructure maintenance, including servers, workstations, and cloud-based systems.
• Help configure and install software, applications, and system updates.
• Respond to IT support requests from employees and assist in resolving technical problems.
• Document IT issues, solutions, and best practices for internal reference.
• Participate in IT security initiatives, such as system monitoring and compliance checks.
• Collaborate with IT teams on ongoing projects related to digital transformation and system upgrades.
• Learn and apply IT best practices to improve efficiency and security.

Qualifications

• Currently enrolled in a Bachelor’s degree program in Information Technology, Computer Science, or a related field.
• Basic knowledge of operating systems (Windows, Linux, MacOS) and networking principles.
• Familiarity with Microsoft Office Suite, cloud technologies, and IT troubleshooting methods.
• Strong problem-solving skills and ability to learn quickly.
• Excellent communication and teamwork skills.
• Ability to work independently and manage multiple tasks.
• Bilingual (French and English) preferred.

Join Our Team
Be part of a dynamic and innovative company at the forefront of the last-mile delivery industry. If you are a strategic thinker, results-driven leader, and passionate about driving business growth, we’d love to hear from you.
Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.
Our goal is simple: in a constantly evolving business sector, we don’t just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

• Assist in troubleshooting hardware, software, and network issues.
• Support IT infrastructure maintenance, including servers, workstations, and cloud-based systems.
• Help configure and install software, applications, and system updates.
• Respond to IT support requests from employees and assist in resolving technical problems.
• Document IT issues, solutions, and best practices for internal reference.
• Participate in IT security initiatives, such as system monitoring and compliance checks.
• Collaborate with IT teams on ongoing projects related to digital transformation and system upgrades.
• Learn and apply IT best practices to improve efficiency and security