PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you’ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
PagerDuty is seeking a Senior Software Engineer to join our diverse, customer-focused team! As a Senior Software Engineer on the Mobilization team, you’ll be working on our scheduling platform, which is a core piece of our business that helps organizations manage human availability and on-call across their teams. This is an exciting opportunity as you’ll help us realize the long-term vision for the product to build flexible and extensible scheduling capabilities leveraging agentic AI, a suite of highly available services, scalable databases, and reliable data streams. You will also have plenty of opportunities to partner with the product and design teams on shaping new products and features for our customers. The ideal candidate will have full stack experience with Python, Java, or React and be responsible for promoting engineering excellence principles with our design, dev, test, and release cycles.

BASIC QUALIFICATIONS

• 7+ years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.
• Development experience working on customer-facing products and web-based systems.
• Demonstrated experience with Java, Python, and React.
• You’ve had experience designing & implementing distributed and highly available systems.

PREFERRED QUALIFICATIONS

• You have operational experience in cloud technologies such as AWS.
• You have operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems, etc.)
• Experience building user-facing public APIs.
  PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
  This role is expected to come into our Toronto office 1 day per month, so you can thrive in your new role and fully embrace being a Dutonian!
  The base salary range for this position is 122,000 - 185,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
  Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
  Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

• From day one, you’ll be designing, coding, testing, and shipping backend applications or micro-services, APIs or front-end interfaces, AI Agents that ensure we deliver secure, highly reliable, and scalable solutions to our customers.
• Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
• With 20,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
• Participating in your team’s on-call rotation, triaging, and addressing production issues as they arise.