Software Engineer (AI Agent) at RedotPay

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Engineering, AI Agent, LLMs, OpenAI API, Anthropic API, Open Source Models, API Integration, Vector Databases, Prompting, Data Security, PCI Compliance, Testing, Python, Java, Fintech

Industry

Financial Services

Description

About RedotPay RedotPay is a global crypto payment fintech integrating blockchain solutions into traditional banking and finance infrastructure. Our user-friendly crypto platform empowers millions globally to spend and send crypto assets, ensuring faster, more accessible, and inclusive financial services. RedotPay advances financial inclusion for the unbanked and supports crypto enthusiasts, driving the global adoption of secure and flexible crypto-powered financial solutions. Join us in shaping the future of finance and making a meaningful impact on a global scale. About the Role You will join a new and agile team as a core builder of our AI Customer Service platform. You won't just be watching from the sidelines; you will be writing code that connects Large Language Models (LLMs) to our payment systems. You will learn how to build "ChatGPT-like" experiences that are grounded in financial data—helping customers with everything from refunds to transaction explanations—all while maintaining the highest standards of security and privacy. Responsibilities Build AI Features: Write clean, maintainable code to implement new features for our AI customer service agent. Work with LLMs: Gain hands-on experience integrating with APIs from OpenAI, Anthropic, or open-source models. You'll learn how to prompt models effectively to get accurate, safe financial answers. Connect the Dots: Help build the "plumbing" that allows the AI to look up specific transaction details. You'll connect the AI engine to our internal APIs so it can retrieve real data (like "was this payment successful?") and perform actions. Smart Search: Work with vector databases (a fancy term for AI-powered search) to help the bot find the right policy documents or FAQ answers instantly. Learn Fintech Best Practices: Understand how to handle sensitive data. You'll learn how to build features that respect PCI compliance and keep customer information secure while still leveraging AI. Test and Improve: Help build tools to test the AI's answers. Did the bot give the right refund amount? Did it sound helpful? You'll help us measure and improve that. Qualification 0-3 years of software engineering experience with a bachelor’s or master’s Degree in the Technical field You will need to be an expertise in one or more types of coding (i.e Java/Python) You are curious about AI. Maybe you’ve built a small project using the OpenAI API, played with LangChain, or just spent hours experimenting with ChatGPT and thinking, "How does this work?" You care about code quality. You write code that is readable and testable, and you are eager to learn best practices from senior engineers. You have a desire to understand the "why" behind the code, especially in a regulated industry like finance. Location Hong Kong, Hong Kong Department Technology Employment Type Full-Time Minimum Experience Entry-level

Responsibilities

The role involves writing clean, maintainable code to implement new features for an AI customer service agent, integrating with LLMs like those from OpenAI or Anthropic. Responsibilities also include building the necessary connections for the AI to look up specific transaction details via internal APIs and working with vector databases for smart search.