REQUIREMENTS

• Hands-on experience with DAIFUKU systems, software, and equipment is required.
• Strong understanding of system setup, commissioning, and troubleshooting procedures.
• Experience in preparing technical documentation, reports, and SOPs.
• Ability to work with customers and internal teams to address system and software concerns.
• Proficiency in Japanese (spoken and written) is required to liaise with Japan headquarters and interpret technical documentation provided in Japanese.
• Strong problem-solving skills and ability to work independently under tight project deadlines.

• Prepare and set up servers and related equipment.
• Conduct system initial startup and configure settings before software installation.
• Prepare and complete commissioning check sheets in line with equipment specifications.
• Prepare software and parameter settings for all servers and equipment.
• Draft Standard Operating Procedures (SOPs) and issue reports for software checking, testing, and issue resolution tasks.
• Perform error recovery and troubleshooting before customer acceptance tests.
• Provide training to customers on software operation and equipment usage.
• Liaise with clients regarding system-related matters and updates.
• Commission relevant equipment in accordance with project requirements.
• Provide support and recovery during and after customer acceptance tests.Follow up on any outstanding system or software issues to ensure resolution.