wn well‑defined services or components end‑to‑end. Design, build, test, deploy and operate backend capabilities (APIs, events/streams, storage, consistency, caching), including on‑call participation and post‑GA care
Deliver features from discovery to GA. Write clear technical docs and contribute to design reviews and break work down sensibly
Build for scale and stability. Implement observability, SLOs, runbooks and back‑pressure/limits; take part in incident response and post‑mortems
Collaborate across teams. Partner with Agentic AI specialists, Product, Security, SRE, Frontend and other dev teams to deliver new features on the Genesys Cloud platform
Mentorship & Team Development: Write clean, well‑tested code, review PRs, contribute to API/event design standards, automated testing and drive knowledge sharing discussions
Make pragmatic trade‑offs. Balance latency, reliability, security and cost using data driven design
Security and governance by design. Apply threat modelling, least‑privilege IAM, secrets hygiene and data retention with strong auditability
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