About Dipole Group
We are a wholly Australian owned and operated ICT and Telecom networks specialist delivery business. Dipole operates locally, regionally, and internationally. Our capabilities span across Telecommunications, Finance, Insurance, health, Public Services, Print / Digital Media, Broadcast and Supply Chain. Dipole Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The Role
As our valued Software Engineer, you will play a vital role analysing and interpreting data to identify trends, gaps, and opportunities for improvement across processes and controls. You’ll draw on your data analysis skills to effectively implement change management activities.
Key responsibilities are set out below:
Develop interfaces, applications and other technical solutions to support the business needs through the planning, analysis, design, development, implementation and maintenance phases of the software and systems development lifecycle
Implement and maintain a continuous improvement plan for software development and IT infrastructure
Perform system analysis and design to develop and propose business solutions that are feasible, efficient, cost-effective and consistent with Dipole Group strategy
Participate in development workstreams, from design through testing and deployment
Evaluate business needs, study IT systems to evaluate effectiveness and make recommendations for improving efficiency, enhancing security or reducing and mitigating risks and implementing appropriate IT Solutions
Improve system quality by identifying issues and common patterns, and develop standard operating procedures
Provide consulting support to user staff and management as part of IT planning and strategy development process
Maintain effective client relationships, delivering timely and relevant information and quickly identify and report project risks
Work with other developers, designers, and architects to ensure the build meets business requirements and performance goals
Write, update and maintain technical program, end user documentation and operational procedures
Participate in ‘Go-Live’ support and testing activities
Create and maintain end user system training documents
Keep abreast of current trends in applications development and design concepts and technologies
Skills Required:
Proven experience in data analysis and visualisation using tools such as Excel, and Power BI.
Proficiency in business process modelling using BPMN or similar standards (e.g., Visio).
Familiarity with CRM tools like Pega, Salesforce and how they integrate into business processes.
2 years of experience on CRM Tools, ideally within technology risk or IT transformation projects.
Experience in documenting functional and non-functional requirements, user stories, and acceptance criteria.
Experience working in agile and hybrid project environments, with knowledge of Jira, Confluence, or similar tools.
Next Steps
If you are passionate about Software Engineer and have the necessary skills and experience, please click on the APPLY button now. Due to the high number of applicants, only shortlisted candidates will be contacted for further discussion within 3-5 business days. We thank you for taking an interest in this opportunity with us.
Job Type: Full-time, Permanent
Salary: From 80,000 – 100,000 AUD per annum plus Superannuation
Job Type: Full-time
Pay: $80,000.00 – $100,000.00 per year

Work Authorisation:

• Australia (Preferred)

Work Location: Hybrid remote in North Sydney NSW 206

Please refer the Job description for details