JOB DESCRIPTION:

Perform activities developing components of solutions with a focus on analytics, support, testing, and proof of concepts aligned to business and technology objectives.

Provide a broad range of system solutions development to business problems through the development and programming of applications / systems. May also provide research, installation, maintenance, configuration, administration and/or provisioning of systems/applications.

• Support RPA Platform Ops pod.
• Perform L3 role for Platform Ops team to support all of RPA applications from Blueprism and UiPath technologies
• This person will be the first point of escalation for the offshore L2 team to help with any impacting production issue
• Ensure that the support documentation for all production issues are always up to date
• The resource will need to be on standby during off hours to share expertise on production impacting issues. Expectation is to avoid dependency on L3 resource for all production issues
• Take lead on DR test activities for all applications within the scope of our support to meet enterprise TD standards
• Identifying root cause to all critical and repeating issues and document the solutions for them so that L2 team can follow the same

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree, Postgraduate degree or Technical Certificate
• Strong academic background (e.g., computer science, engineering)
• 3-5 years relevant experience

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details