Software Engineer III - Private Banking Technology SRE Support at JPMC Candidate Experience page

Singapore, Singapore, Singapore -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Site Reliability Engineering, Non-Functional Requirements, Availability Targets, Production Incident Management, Blameless Post-Mortems, SLO Reviews, Error Budget Tracking, Observability, Automation Initiatives, UiPath, Chaos Engineering, Resiliency Patterns, Python, Java, CI/CD, Cloud Computing

Industry

Financial Services

Description

You will lead programs and initiatives that enable Product teams to define non-functional requirements (NFRs) and availability targets. As a Site Reliability Engineer within Asset & Wealth Management Technology at JPMorgan Chase, you will collaborate with stakeholders to drive the adoption of Site Reliability Engineering (SRE) tools, practices, and culture. You will partner with Product teams, other Line of Business (LOB) SMEs, and leadership to define and deliver SRE objectives. Job responsibilities Demonstrate and promote site reliability principles and practices within the application-aligned domain. Manage and troubleshoot production incidents as an active member of an application-aligned SRE team; participate in blameless post-mortems. Provide flexibility with occasional early or late coverage for APAC/EMEA businesses. Establish and follow processes for visualizations, including SLO reviews, error budget tracking, and observability operational models. Evolve and debug critical components of applications and platforms, developing expertise in your remit and understanding interdependencies and limitations. Drive automation initiatives and deliver on non-functional requirements, leveraging RPA tools such as UiPath to automate system start-of-day checks and implement end-to-end (E2E) pipelines. Plan and conduct chaos engineering testing for private and public cloud applications, with a strong understanding of resiliency patterns. Champion SRE culture throughout the organization via programs, initiatives, and innovation. Collaborate with all IPB product SRE teams to build consistent visualization and application performance monitoring. Required qualifications, capabilities, and skills. Bachelor’s degree in Computer Sciences, Software Engineering or related field, with 3+ years of applied experience. Proven ability to engineer toil reduction and automation solutions using common programming languages (e.g., Python, Java). Hands-on experience with UiPath (RPA) for automating operational processes, including system start-of-day checks and E2E pipeline automation. Excellent communication and user-facing skills, with a positive, collaborative attitude. Hands-on exposure to private and public cloud computing environments. Experience troubleshooting issues with common technologies (e.g., MSSQL, MongoDB, Oracle, MQ, Kafka). Strong knowledge and practical implementation of site reliability engineering (SRE) principles and practices. Firsthand experience in observability, including monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, or Splunk. Skilled in automation scripting and robotics tooling, with a focus on RPA platforms. Hands-on experience with CI/CD tools (e.g., Jules, Jenkins, GitHub, Terraform). Practical experience with chaos engineering, resiliency testing, and a self-motivated approach to learning and evaluating modern technologies. J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Responsibilities

The role involves leading programs to define non-functional requirements and availability targets, while actively managing production incidents and promoting Site Reliability Engineering (SRE) principles within the application domain. Responsibilities also include driving automation, conducting chaos engineering testing, and establishing processes for observability and error budget tracking.