Software Engineer (L3)

at  Twilio

WHO WE ARE

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

ABOUT THE JOB

This position is needed to deliver on our mission to power the future of communications. To keep pace with evolving communication channels, we are looking for a Senior Software Engineer to join our Channels team in the US, who is passionate about designing, developing, deploying and operating software solutions at scale, and wants to help Twilio deliver the best user experience for next-generation communications. Our Channels teams build the onboarding, rich templates and messaging services to power Twilio’s Whatsapp, Facebook Messenger, RCS and other messaging providers. To help build one of the fastest growing products at Twilio, you will be developing a complex distributed platform and will be concerned with availability, throughput, latency, and data integrity. At the core are cloud technologies that enable deployment and management of computing resources globally.

QUALIFICATIONS

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

TWILIO THINKS BIG. DO YOU?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn’t what you’re looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com

RESPONSIBILITIES

In this role, you’ll:

• Build highly scalable and distributed services
• Build internal and public REST APIs and Event based systems used by all internal and external Twilio customers
• Collaborate with a world class geographically distributed team and brainstorm product ideas with product managers, design, and engineers.
• Constantly improve services that power Twilio’s top products and also generate significant revenue
• Truly own the product you work on. Be responsible for SLA, oncall, incident resolution, customer feedback and participate in blameless post-incident reviews to make our products better.
• Demonstrate strong engagement in the team setting

Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations onlyThe estimated pay ranges for this role are as follows

• Based in Colorado or Washington D.C. : $135,920.00 - $169,900.00 USD
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $143,920.000 - $179,900USD.
• Based in the San Francisco Bay area, California: $159,900.00- $199,900.00 USD.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave