Job Summary:
JOB DESCRIPTION – Software Engineer
Location: North America - Phoenix (Remote)
Division: Ticketmaster Tech
Contract Terms: Permanent, Full-Time

THE JOB

We are looking for a skilled, software engineer to help build and augment the applications and services that power Ticketmaster’s marquee shopping experience. Our React web applications provide fans access to event ticket inventory in real time during the largest on-sales. Our services deliver critical data associated with events, pricing, inventory, and availability. These backend services are primarily written in Java and rely heavily on Kafka, KStreams, and event-driven programming. We utilize AWS cloud services and serverless technologies including Step Functions and API Gateway, and our services run on Kubernetes (EKS). As a core contributor, you will have significant impact on architecture and systems design.

WHAT YOU NEED TO KNOW (OR TECHNICAL SKILLS/COMPETENCIES)

Demonstrable experience (at least 2 - 4 years working in technology, preferably at an organization with over 20 developers on staff)
Should be passionate about live entertainment and excited to build products that can withstand traffic from millions of excited fans
Expertise developing in Java preferably using Spring and Maven
Experience building applications on AWS using serverless technologies like Lambda, Step Functions, and Appsync
Working experience with streaming technologies like Kafka or Kinesis
Fluency in JavaScript, React and Node.js, including npm and server frameworks like Next.js
Proficiency deploying apps on Kubernetes
Strong understanding of data structures and algorithm design
Ability to produce highly performant code that can scale effectively

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

LI-Remote #LI-SM

Work on web applications including the next generation of the Ticketmaster marketplace
Identify creative solutions that improve the fan experience and satisfy critical business needs
Implement cloud-based micro services with low latency and consistent performance
Represent your peers in discussion with business stakeholders
Collaborate with other tech and product teams within the purchase vertical and across the company
Design systems for real-time data processing and reactive state management
Implement Kafka consumers and producers, leveraging the Streams APIs
Instrument APIs and applications with Open Telemetry
Deploy and monitor services running on Kubernetes
Leverage system performance metrics and logs to tune scaling, improve efficiency, and preserve app health
Build SDKs using JavaScript to ease integration of our services with React applications
Interest in CSS, UX and design philosophies such as progressive enhancement
Participate in standups and other Agile ceremonies
Mentor junior engineers via pair programming, code reviews, and design sessions as appropriate