Software Engineer Manager II - 100% remote (The Republic of Panama)
Overview
One Identity is a leader in the Identity and Access Management market. We enable our global enterprise customers to achieve their mission and deliver on their promises securely and efficiently. That’s why we offer a comprehensive family of identity and access management (IAM) solutions designed to solve today’s challenges, and address tomorrow’s as they arise. We help our customers get identity and access management right. We are now seeking a Software Engineering Manager to join our SaaS team.
100% remote - Candidate MUST be located in The Republic of Panama

Responsibilities

• Managing and recruiting of a globally distributed group of team-first technical professionals.
• Fostering a culture of continuous learning and growth within the engineering organization, including mentorship and career development opportunities.
• Conducting regular one-on-ones, career development sessions, and performance assessments.
• Managing the secure software development lifecycle (SSDLC) using the Agile methodology.
• Development of multiple applications built for mobile clients, desktop OS, and cloud native.
• Collaborating across the Engineering organization on technical architectures and standards.
• Managing the daily operation of a high-availability SaaS solution through monitoring, on-call support, and incident response.
• Partnering with Product, Customer Support, Security, and other business areas to ensure teams are aligned on priorities and enabling others to be effective.
• Ensuring compliance with security and regulatory standards (e.g., SOC 2, ISO 27001, GDPR).
• Managing customer escalations and serving as the domain expert of the application/system.

Qualifications

• Degree in computer science, software engineering, or a related field, and/or 10+ years of equivalent experience.
• 4+ years of management/leadership experience.
• Exceptional understanding of software engineering processes and methodologies.
• Excellent technical design abilities, including for cloud native, mobile, and desktop OS solutions.
• Software development expertise across multiple stacks, frameworks, and languages (e.g. .NET/C#, Ruby on Rails, Node.js, Flutter, Angular, React).
• Experience with cloud hosting providers (e.g. Azure, AWS, GCP) and their services.
• Experience building systems using modern datastores, including RDBMS and NoSQL databases, and message queueing systems.
• Strong decision-making skills, ability to communicate ideas effectively, get results, and follow through.
• Ability to innovate, think creatively, and willingness to explore new innovative ideas and approaches.
• Works well in a team environment or individually, with integrity, maturity, and a positive attitude.

Nice-to-have

• Understanding of Identity and Access Management (IAM) functionality and related technologies such as OAuth, JWT, OIDC, SAML, and SCIM.
• Knowledge of cloud native architectures and API design.
• Experience with cloud hosting providers (e.g. Azure, AWS, GCP) and their services.
• Familiarity with containerization technologies (e.g., Docker, Kubernetes, AKS, EKS).

Company Description
One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.
When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment

• Managing and recruiting of a globally distributed group of team-first technical professionals.
• Fostering a culture of continuous learning and growth within the engineering organization, including mentorship and career development opportunities.
• Conducting regular one-on-ones, career development sessions, and performance assessments.
• Managing the secure software development lifecycle (SSDLC) using the Agile methodology.
• Development of multiple applications built for mobile clients, desktop OS, and cloud native.
• Collaborating across the Engineering organization on technical architectures and standards.
• Managing the daily operation of a high-availability SaaS solution through monitoring, on-call support, and incident response.
• Partnering with Product, Customer Support, Security, and other business areas to ensure teams are aligned on priorities and enabling others to be effective.
• Ensuring compliance with security and regulatory standards (e.g., SOC 2, ISO 27001, GDPR).
• Managing customer escalations and serving as the domain expert of the application/system