JOB DESCRIPTION

We are looking for an experienced Software Engineer to join our team. You should have a minimum of sixteen (16) years of relevant experience with a bachelor’s or master’s degree.
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REQUIRED SKILLS

• Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
• Develop, test and deploy updates to ServiceNow based on customer requirements
• Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
• Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
• Identify system deficiencies and recommend solutions
• Maintenance and continuous improvements of the processes, standards, policies, working methods, and tools
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
• Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
• Participate in on-going production support and end user support
• Document testing and maintenance of system corrections
• Research, understand, and develop using new technologies and standards as needed
• Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software
• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
• Evaluates interface between hardware and software, operational requirements, and characteristics of overall system
• Strong understanding of ServiceNow Development Platform including, but not limited to ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
• Proven significant success developing ServiceNow products using JavaScript and other coding applications
• Database Administration (Oracle or MySQL) experience
• Ability to efficiently and appropriately estimate work effort requirements
• Ability to communicate effectively through written and verbal methods
• Ability to handle multiple tasks and meet deadlines
• Ability to work independently and in a team environment
• Able to adapt to a constantly changing environment
• Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
• Ability to deliver enhance functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
• High degree of initiative, creativity, and technical ability to function on this team required
• Ability to identify issues and implement corrective actions
• Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task
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DESIRED SKILLS

• ServiceNow Certified System Administrator (CSA)
• The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps
• Experience with Java, Ruby, DevOps and DevSecOps
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Please refer the Job description for details