WHO WE ARE

In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.

REQUIRED QUALIFICATIONS:

• 3-5 years of experience in observability, monitoring, or DevOps-related roles.
• Basic experience with monitoring tools such as Azure AppInsights, New Relic, Prometheus, and Grafana.
• Understanding of OpenTelemetry , New Relic ,AppInsights APM for telemetry data collection.
• Familiarity with AWS and Azure cloud environments.
• Exposure to Kubernetes and container monitoring
• Basic scripting knowledge (Python, Go, Bash, or PowerShell) for automation.
• Understanding of SLIs, SLOs, and incident management concepts.
• Must be authorized to work in the United Kingdom and reside in Scotland.

PREFERRED QUALIFICATIONS:

• Mid-Advanced Python Programming experience
• Familiarity with AIOps and predictive analytics for monitoring.
• Basic knowledge of log aggregation pipelines and event-driven architectures.
• Experience with Azure, AKS, Azure Application Insights (AppInsights) for telemetry and performance monitoring.
• Certifications in observability tools or cloud platforms (Azure certifications).
• Located near Dundee, Scotland.

WHAT YOU WILL BE DOING

• Assist in Observability Implementation: Support the development and maintenance of monitoring, logging, and tracing solutions.
• Monitor & Manage Observability Tools: Help deploy and manage observability platforms such as Azure Application Insights (AppInsights), New Relic, Prometheus, and Grafana.
• Support Distributed Tracing & Telemetry: Work with OpenTelemetry to collect and export telemetry data for better system insights and debugging.
• Optimize Logging & Metrics Collection: Assist in implementing structured logging and improving system performance monitoring.
• Assist in Alerting & Incident Response: Help build and refine alerting mechanisms to improve MTTR (Mean Time to Resolution) and reduce false positives.
• Ensure Cloud & Infrastructure Visibility: Contribute to scalable monitoring solutions for AWS and Azure environments.
• Collaborate with DevOps & SRE Teams: Work with teams to integrate observability best practices into CI/CD pipelines.
• Documentation & Knowledge Sharing: Contribute to runbooks, dashboards, and best practice guides to support observability initiatives.