This is a remote position.
Join a high-impact team driving the next generation of AI-powered software solutions that streamline workflows, boost collaboration, and deliver intelligent services to thousands of users. As a Senior Specialist in our AI Tools Team, you’ll leverage cutting-edge technologies like Azure AI Foundry, M365 Copilot Extensibility, and Semantic Kernel to create scalable, intuitive tools with real-world impact. Collaborate cross-functionally in a remote-first environment where innovation, ownership, and technical excellence are at the heart of everything we build.
Position Title: Software Engineer Senior Specialist – AI Tools Team
Position Location: Remote – work virtually from anywhere in the United States

JOB SUMMARY

As a Software Engineer Senior Specialist on our AI Tools Team, you will play a pivotal role in designing, developing, and maintaining AI-centric software solutions and toolchains. You will collaborate with cross-functional teams-product managers, data scientists, and other software engineers-to deliver intelligent applications and services that leverage cutting-edge technologies such as Azure AI Foundry (formerly Azure AI Studio), M365 Copilot Extensibility, the M365 Agents SDK, and Semantic Kernel. You will ensure these solutions streamline workflows, enhance collaboration, and deliver powerful AI capabilities to our end-users and clients
The position will receive limited direction on day-to-day work and general instruction on new projects, tasks, or assignments. You will help define tasks of complex scope and independently tackle challenges under limited supervision. You will also communicate and operate in line with organizational goals and values, as well as departmental objectives.

POSITION REQUIREMENTS

• Mastery of C# and DevOps practices with proven experience using Azure DevOps or similar CI/CD platforms
• Proficiency in AI development with hands-on experience in at least one of the following areas: Azure AI Foundry, M365 Copilot Extensibility, the M365 Agents SDK, Semantic Kernel, or similar AI technologies
• Strong grasp of AI/ML concepts (e.g., LLMs, NLP, model fine-tuning, MLOps) and the ability to implement solutions that leverage these concepts effectively
• Skilled in completing assignments accurately and with attention to detail
• Excellent problem-solving skills and attention to detail in designing and building AI solutions that meet or exceed user expectations
• Ability to communicate effectively in both oral and written form, including explaining complex AI concepts to non-technical stakeholders
• Ability to work successfully as a member of a team and independently with minimal supervision
• Demonstrated aptitude for learning new technologies and adapting to evolving requirements in the AI space

TRAVEL / RELOCATION REQUIREMENTS

• Up to 5%, this may include travel to any or all 50 US states
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

EDUCATION / EXPERIENCE REQUIREMENTS

• Minimum of 8 years of experience in IT or Software Development, with at least 2 years in a role focused on AI tools and development

Software Development

• Design, develop, and maintain AI-focused software tools and services, ensuring they are scalable, reliable, and user-friendly.
• Implement robust CI/CD pipelines using Azure DevOps Boards, Repositories, Build and Release Pipelines, and Artifacts.
• Write and maintain high-quality, reusable, and testable code in C# utilizing SDKs such as Semantic Kernel and M365 Agents SDK

AI Tools & Integration

• Work extensively with Azure AI Foundry to develop, deploy, and manage AI models and services
• Develop solutions leveraging M365 Copilot Extensibility, M365 Agents SDK, Semantic Kernel, and other Agentic AI platforms to build intelligent assistants, agents and conversational experiences
• Incorporate Azure AI Search to enhance software functionality and build RAG-based applications on Azure with integrations between Azure OpenAI Service and Azure Machine Learning

AI Model Optimization & Workflow

• Utilize AI language models and prompt-engineering best practices to analyze, refine, and optimize code.
• Leverage AI/ML techniques to streamline workflows, improve user experiences, and increase overall system performance
• Implement intelligent features (like auto-completion, natural language queries, context-aware insights) within custom applications

Collaboration

• Work closely with other developers to ensure seamless integration of AI components, microservices, or plugins within existing systems.
• Collaborate with product managers and stakeholders to understand project requirements and translate them into AI-driven solutions
• Provide clear and detailed technical concepts to both technical and non-technical team members

Technical Expertise

• Provide technical guidance and mentorship to the development team on AI architecture, model selection, and best practices
• Participate in code reviews, offering insights into performance tuning, scalability, and maintainability.
• Stay up to date with the latest trends and advancements in AI, LLMs, machine learning operations (MLOps), and cloud-based development

Performs Other Related Duties as Assigned