Software Engineer/ Site Reliability Engineer at Visa

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SRE, CI/CD, GitHub, Jenkins, Jira, Artifactory, Python, Ansible, Docker, Kubernetes, Linux, Observability, Terraform, Cloud Platforms, Distributed Computing, Database Management

Industry

IT Services and IT Consulting

Description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Site Reliability Engineering (SRE) is essential to Visa’s Cloud platform strategy. In this role, you’ll ensure our development platform and tools let engineers focus on innovation instead of infrastructure. You’ll promote observability best practices and automate resolution of recurring issues, working closely with software engineering teams to support security, availability, and performance. Responsibilities include triaging issues, collaborating on infrastructure management, and setting up monitoring for full coverage. Hands-on expertise is required, especially with major DevTools like GitHub, Jenkins, Jira, and Artifactory. We seek a Software Engineer + SRE hybrid engineer. The ideal candidate deeply understands at least one major DevTool, quickly resolves tool-related issues in collaboration with developers, and applies systems thinking to maintain reliable applications and infrastructure while improving developer productivity. Key Responsibilities : DevTools Support You will be the primary point of contact for developers using tools like GitHub, Jenkins, Jira, or Artifactory. Troubleshoot and resolve tool-related issues promptly to minimize developer downtime. Maintain and optimize CI/CD pipelines and integrations for reliability and scalability. Collaborate with development teams to improve workflows and automation. Site Reliability Engineering : Design, implement, and maintain systems for high availability, scalability, and performance. Monitor and improve application reliability through proactive measures and incident response. Develop and maintain observability solutions (metrics, logging, tracing). Participate in on-call rotations and drive root cause analysis for incidents. Collaboration & Continuous Improvement Partner with engineering teams to identify reliability risks and implement best practices. Document processes, troubleshooting guides, and reliability of playbooks. Advocate for automation and self-service solutions to reduce operational overhead. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: Bachelor's degree, OR 3+ years of relevant work experience Preferred Qualifications: Bachelor's degree, OR 3+ years of relevant work experience 2 years experience with CI/CD tooling such as Jenkins, Github, Bitbucket, ArgoCD, Artifactory, Azure DevOps in a large-scale environment 2 or more years working in a Platform, SRE or Production Engineering group for high availability/critical platforms/applications Bachelor's degree in IT, CS or related field and/or 3+ Years Working Experience IT Operations and Delivery. Beginner level programming and/or scripting in 2 or more of the following: Python, Java, Go, PowerShell, JavaScript, Terraform, Ansible, Helm, Chef, Cloud Formation. Basic understanding of YAML, JSON, HTML, XML. Hands on experience in Linux and /or Windows systems and good understanding of distributed computing environments. 2 years experience with observability tooling such as Grafana, Prometheus, Splunk, Datadog, New Relic, DynaTrace, Sentry, etc. in a large-scale environment 2 years experience supporting relational and non-relational databases (MySQL, MongoDB, PostgreSQL, etc.), including creating and running queries, managing performance and scaling Experience: 3 years in SRE and/or DevTools support roles. Proficiency in at least one DevTool (GitHub, Jenkins, ArgoCD, Jira, Artifactory, Strong understanding of CI/CD principles and pipelines. Solid knowledge of Linux systems, networking, and containerization (Docker/Kubernetes). Hands-on experience with cloud platforms. Programming/Scripting: Proficiency in Python, Ansible, or similar languages. Mindset: Strong problem-solving skills, systems thinking, self-starter, and a passion for reliability. Experience managing container infrastructure and supporting development transformation to a container first model. This role requires on call support as the team provides 24/7 operational support. Experience managing a distributed container platform including but not limited to deployment/release management, provisioning, capacity management, workload management Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process

Responsibilities

The role focuses on supporting DevTools and implementing Site Reliability Engineering practices to ensure high availability and performance of the cloud platform. Responsibilities include managing CI/CD pipelines, monitoring system reliability, and collaborating with developers to optimize workflows.