Software Engineer (Site Reliability), Retail Engineering at Apple

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Site Reliability Engineering, Incident Management, Troubleshooting, Problem Solving, Observability, Monitoring, Scripting, Python, Relational Databases, NoSQL Databases, Root Cause Analysis, Automation, Cloud Applications, Debugging, Communication, Ownership

Industry

Computers and Electronics Manufacturing

Description

Carrier Services offers seamless integration of Apple Retail Stores and Apple Online store with major US Carriers for iPhone activations. We are looking for a talented Site Reliability Engineer to join our growing team. As an SRE, you will be responsible for ensuring the reliability, scalability, and performance of our systems and services. You will work closely with our engineering and operations teams to design, build, and maintain robust infrastructure and automation solutions. If you are an SRE engineer who can thrive in a dynamic environment and can make a meaningful impact through your technical expertise and dedication to excellence, come join our team as a Site Reliability Engineer (SRE). DESCRIPTION This role demands extensive hands on experience of working as SRE engineer for large scale, customer facing Cloud applications. Candidate should have good understanding of SRE principals, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts. Candidate should have excellent troubleshooting and problem solving skills. MINIMUM QUALIFICATIONS 4 years of experience in incident management for large-scale, customer-facing retail applications, with a focus on impact-driven prioritization, root cause analysis, and timely resolution Proven 4-year track record of strong troubleshooting, problem-solving, and debugging skills in dynamic, production environments 4 years of hands-on experience in observability and monitoring using tools like Splunk and Prometheus, with expertise in creating complex queries and insightful dashboards 4 years of proficiency in at least one scripting language such as Python, enabling automation and efficient system management BS in Computer Science or equivalent work experience PREFERRED QUALIFICATIONS 2 years of experience working with relational and NoSQL databases such as Oracle and Cassandra, including writing and optimizing complex queries for scalable and efficient data access Willingness to participate in on-call rotations and provide weekend coverage as needed Experience in communicating complex technical concepts to both technical and non-technical stakeholders Strong problem solving skills, software development and debugging skills Proven track record of taking ownership and successfully delivering results

Responsibilities

As a Site Reliability Engineer, you will ensure the reliability, scalability, and performance of systems and services. You will collaborate with engineering and operations teams to design, build, and maintain robust infrastructure and automation solutions.