JOB DESCRIPTION & REQUIREMENTS

• Daily monitoring and support of batch jobs.
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Perform assessment and scheduling of batch jobs due to system maintenance activities.
• Provide first level support to business users in a timely, effective, and efficient manner.
• Report to the Project Manager pertaining all production support activities.
• Participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.
• 2-3 years of experience in customer support within an IT environment
• Polytechnic or University graduate with IT background
• Knowledge and hands-on experience on Unix
• Knowledge on messaging systems such as IBM Websphere MQ (good to have)
• Knowledge in Java language
• Good Oracle SQL knowledge
• Availability to work odd hours when required

Please refer the Job description for details