ABOUT EMPLIFI

Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.

ABOUT POSITION

As a Software Engineer, you will play a vital role in building and maintaining applications and back-end services for user-generated content (UGC) within the Commerce group. We are looking for someone with prior Engineering experience, ideally within the E-commerce and SaaS space.
The Software Engineer’s primary focus will be on web services, mostly built with JavaScript (Marionette/React) and Ruby on Rails. Scalability and quality of performance will be of utmost importance, as we continue to scale and integrate our services into the broader Emplifi Suite.
This role will require a deep technical understanding of our system and products to execute effectively while providing insightful product and user-focused decision-making when needed. They will work closely with Design, Product, and DevOps to develop and maintain our embedded content galleries and management dashboard, which are used by hundreds of major brands worldwide.

• Work closely with designers, PMs, and engineers to tackle challenging problems in the e-commerce and content marketing space, and lead feature projects from start to finish
• Use your experience to expand engineering best practices, tooling, QA/testing, documentation, and other key processes for our growing team
• Lead projects across a variety of UGC services, including scalable back-end APIs, beautiful consumer-facing galleries, and our curation platform, just to name a few
• Consistently challenge and influence the direction of our product offerings with confidence through both technical and user-focused thinking
• Leverage your expertise across the entire tech stack to build and improve our Rails and JavaScript-based applications at scale
• Communicate clearly with the product management team and architects to ensure that our customers are getting maximum value from all of our product offerings
• Apply your infrastructure and scripting knowledge to support team-wide DevOps initiatives and engineer enablement work