Job title: Software Engineering Manager - Customer Care
Location: London / Bristol / Edinburgh
Salary: £74,000 - £100,000
Team: Client Engineering
Reporting To: Head of Client Engineering / Head of Customer Care

OTHER REQUIREMENTS

Kaluza is a global business, as a result the person in this role will be required to travel as part of commercial and deployment activities. By way of a guide, it’s possible that between 4 and 6 business trips a year will be required.

WE WANT THE BEST PEOPLE

We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
We understand some people may not apply for jobs unless they tick every box. But if you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure, we’d still love to hear from you.
Find out more about working in Kaluza on our careers page and LinkedIn.
You can also find our Applicant Data Protection Policy here

AT THIS TIME, WE ARE NOT ABLE TO OFFER VISA SPONSORSHIP FOR THIS ROLE. WE ARE COMMITTED TO BUILDING A DIVERSE, GLOBAL TEAM AND OUR SPONSORSHIP POLICY IS EVALUATED ON A ROLE-BY-ROLE BASIS. WE ENCOURAGE YOU TO KEEP AN EYE ON OUR CAREERS SITE TO STAY INFORMED ABOUT FUTURE OPPORTUNITIES WHERE WE ARE ABLE TO OFFER VISA SPONSORSHIP.

Kaluza reimagines energy to bring net-zero within everyone’s reach. Our intelligent platform enables energy utilities to unlock the full value of a radically changing energy system and propel us to a future where renewable energy is sustainable, affordable and accessible for all.
From automating and simplifying core operations including billing to create a lower-cost, higher-engagement experience, to optimising energy usage across smart devices in the home, we turn tough challenges into win-win-win outcomes for customers, suppliers and the energy system.
At Kaluza we embrace a flexible, hybrid work model that balances autonomy with the power of in-person connection. Many of our teams find value in coming together regularly to collaborate, strengthen relationships, and accelerate progress. We’re focused on shaping thoughtful, team-driven approaches that support both business impact and individual well-being.
We also prioritise meaningful company-wide gatherings like our annual conference and end-of-year celebrations, that bring us together to align, connect, and celebrate.

WE’RE ON A MISSION, WE BUILD TOGETHER, WE’RE INCLUSIVE, WE GET IT DONE, WE COMMUNICATE WITH PURPOSE.

Read more about our values over on our careers site.