MINIMUM QUALIFICATIONS:

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).

3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.

• Experience with cloud services, telemetry systems and incident response.

PREFERRED QUALIFICATIONS:

• Master’s degree or PhD in Computer Science, or a related technical field.
• Experience as a cloud customer.

RESPONSIBILITIES

• Participate in on-call rotation supporting Critical Incident Response for GCP.
• Focus on high-quality customer outcomes and continuous collaboration across GCP teams.
• Create Incident Management at Google (IMAG) training and processes for incident management life-cycle and partnering with Cloud SRE Uber Tech Leads, and Cloud Support leadership team.
• Build systems and tooling to support the team, improve visibility, detection of issues, communications to customers, stakeholders, and customer facing teams.
• Define and escalate risks in Cloud, reduce incident probabilities with strategic and pragmatic approaches as needed.
  Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form

3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.

• Experience with cloud services, telemetry systems and incident response