IDBS helps BioPharma organizations unlock the potential of AI/ML to improve the lives of patients. As a trusted long-term partner to 80% of the top 20 global BioPharma companies1, IDBS delivers powerful cloud software and services specifically designed to meet the evolving needs of the BioPharma sector.
IDBS, a Danaher company, leverages 35 years of scientific informatics expertise to help organizations design, execute and orchestrate processes, manage, contextualize and structure data and gain valuable insights throughout the product lifecycle, from R&D through manufacturing. Known for its signature IDBS E-WorkBook software, IDBS has extended its flexible, scalable solutions to the IDBS Polar and PIMS cloud platforms to help scientists make smarter decisions with assured confidence in both GxP and non-GxP environments.
Do you want to work in a dynamic, fast paced, high performing, safe to fail and fun environment which is founded on trust, empowerment and autonomy? Are you passionate about technology and do you enjoy acting as an agent for change, bringing people together to design and deliver world-class, scalable and secure solutions? If so, we’d like to hear from you.
We are seeking an experienced and highly motivated Software Engineering Operations Lead to lead and optimize engineering operations. In this highly visible role reporting directly to IDBS’ CTO, you will enable the engineering leadership team to focus on scaling the organisation by driving operational excellence and delivering strategic initiatives. You will be responsible for aligning priorities, optimizing processes and managing cross-functional programs, ensuring seamless cross-functional collaboration in a modern and rapidly evolving Software Engineering environment.
The ideal candidate will have a strong understanding of modern Agile engineering practices, the tools which enable this, exceptional change management skills, and a passion for scaling and optimising operations in a fast paced, high-growth environment.

PREFERRED SKILLS:

• Experience: 5+ years of experience in a strategic or operational management role within a SaaS or technology company.
• Program Management : Strong program management skills with experience managing complex, cross-functional projects.
• Process Excellence: Strong background in Agile, Scrum, and Lean methodologies with a focus on continuous improvement.
• Technical Acumen: Solid understanding of modern cloud architectures, CI/CD pipelines, and SaaS delivery models.
• Analytical Skills: Ability to define, track, and communicate KPIs that measure operational health and engineering performance, with excellent analytical skills with the ability to leverage data for strategic insights.
• Collaboration: Excellent stakeholder management and interpersonal skills with a proven ability to work across engineering, product, customer operations and other business functions to manage and influence stakeholders at all levels.
• Problem-Solving: Strong critical thinking and problem-solving abilities with a focus on data-driven decision-making.
• Communication: Exceptional written and verbal communication skills.
• Tools: Strong experience with using modern planning and insights tools such as Jira, Confluence, Power BI, etc.
• Education: Bachelor’s degree in Computer Science, Engineering or equivalent
  At IDBS we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a flexible work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDBS can provide.
  Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
  For more information, visit www.danaher.com.
  At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

WHAT WE’LL GET YOU DOING:

• Strategic Planning & Execution: Support engineering leadership in developing, executing and tracking strategic initiatives aligned with engineering and business growth objectives.
• Operational Excellence: Design and implement scalable operational processes.
• Engineering Process Optimisation: Support IDBS Heads of Practice leadership to develop, implement, and continuously improve our practices and processes, ensuring scalability, reliability, and efficiency across all engineering teams.
• Program Management: Lead cross-functional programs and initiatives that improve delivery timelines, product quality, and operational performance.
• Metrics & Reporting: Establish KPIs and operational metrics to monitor performance, capacity planning, and delivery predictability.
• Tooling & Automation: Oversee the evaluation, implementation, and adoption of tools that improve engineering planning, workflows, CI/CD pipelines, development environments and business intelligence dashboards
• Risk Management: Identify operational risks and implement mitigation plans to ensure reliable product delivery.
• Budget & Vendor Management: Manage operational budgets, vendor relationships, and contracts related to engineering and operations.
• Culture & Leadership: Foster a culture of continuous improvement, collaboration, and operational excellence within the engineering organization.
• Stakeholder Collaboration: Work closely with Product, Security, Compliance, and Customer Operations teams to align engineering operations with broader company goals.
• Leadership Support: Facilitate and manage leadership meetings, including agenda creation, action item tracking, and follow-up.
• Data-Driven Insights: Analyse key performance metrics, prepare executive reports, and provide insights to inform decision-making.
• Organizational Health: Drive culture-building initiatives, talent development programs, and diversity and inclusion efforts within the engineering organisation.
• Special Projects: Lead and execute high-impact projects on behalf of the CTO.

HERE ARE SOME EXAMPLES OF WHAT SUCCESS IN THIS ROLE LOOKS LIKE:

• A natural affinity to work across Engineering, Product and other IDBS organisations
• Project manage, operationalise, track and report on our Change Programs
• Identify, surface & champion opportunities for new Change Programs
• Design, plan, establish and operate multi-channel communications across Engineering, ensuring a coherent program of regular communications including Newsletters, Town Halls, Confluence Events, All Hands calls, Team Events, Leadership roundtables, etc.
• Plan, schedule and communicate annual event calendars including org-wide Convergence events, Hackathons, Leadership off-sites.
• Analyse, track and report needs, gaps and exceptions with technical skills and competences
• Evaluate and analyse Employee Engagement Survey results, working across the teams to formulate improvement strategies and track progress.
• Establish, monitor and report on progress towards Business & Engineering KPIs (e.g. Roadmap Delivery, Productivity, TTV, Predictability, Value Delivery, Technical Debt Reduction, etc.) flagging risks and impediments to Scrum of Scrum Masters and the Engineering leadership team.
• Co-ordinate ad-hoc, cross-team actions.