Software Engineering Senior Manager - Customer Relationship Management at Wells Fargo
Charlotte, North Carolina, USA -
Full Time


Start Date

Immediate

Expiry Date

17 Jul, 25

Salary

300000.0

Posted On

17 Apr, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Design, Risk, Programming Languages, It Governance, Python, Database, It Infrastructure, Participation, Salesforce, Javascript, Itil, Cloud, Java, Training

Industry

Information Technology/IT

Description

BENEFITS

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

  • 6+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of Management experience
  • 3+ years of experience with enterprise Customer Relationship Management (CRM) platform, Salesforce
  • 3+ years of programming languages like Java, C#, Python, or JavaScript
  • Strong understanding of CI/CD pipelines, DevOps practices, and Agile/Scrum methodologies
  • Experience designing and developing microservices architectures, especially for scalable, modular CRM solution

Desired Qualifications:

  • 3+ years working in large enterprise environments
  • 3+ years of Agile experience
  • 3+ years of experience managing geographically diverse teams including both multiple domestic and off-shore locations
  • Understanding on a broad level IT infrastructure, database, and application development and design; this should include an understanding of Cloud based service topology
  • Knowledge and understanding of financial services industry
  • Ability to manage large or multiple technology development efforts within a major line of business
  • Experience working with IT Governance, Controls and Risk partners
  • Ability to effectively manage resources and drive efficiencies and innovation
  • Knowledge of ITIL and SRE Principles
  • Ability to manage multiple or large technology infrastructure functions with a focus on driving complex projects requiring participation of cross-functional group
Responsibilities

Wells Fargo is seeking a Software Engineering Senior Manager, as part of the Wealth & Investment Management Technology. Learn more about the career areas and lines of business at wellsfargojobs.com.
This position will cover jobs responsible for the design, development, testing, documentation, and analysis of general modules or features of new or upgraded software systems and products.

In this role, you will:

  • Manage, coach, and develop a team or teams of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology
  • Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release
  • Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable application migration paths to target architecture, for example cloud readiness, application modernization, data strategy
  • Function as the technical representative for the product during cross-team collaborative efforts and planning
  • Identify and recommend opportunities for driving escalated resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards
  • Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to meet moderate to high-risk deliverables and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement
  • Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed
  • Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk
  • Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices
  • Interact directly with third party vendors and technology service providers
  • Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering
  • Hire, build and guide a culture of talent development to have the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers

Required Qualifications:

  • 6+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of Management experience
  • 3+ years of experience with enterprise Customer Relationship Management (CRM) platform, Salesforce
  • 3+ years of programming languages like Java, C#, Python, or JavaScript
  • Strong understanding of CI/CD pipelines, DevOps practices, and Agile/Scrum methodologies
  • Experience designing and developing microservices architectures, especially for scalable, modular CRM solutions

Desired Qualifications:

  • 3+ years working in large enterprise environments
  • 3+ years of Agile experience
  • 3+ years of experience managing geographically diverse teams including both multiple domestic and off-shore locations
  • Understanding on a broad level IT infrastructure, database, and application development and design; this should include an understanding of Cloud based service topology
  • Knowledge and understanding of financial services industry
  • Ability to manage large or multiple technology development efforts within a major line of business
  • Experience working with IT Governance, Controls and Risk partners
  • Ability to effectively manage resources and drive efficiencies and innovation
  • Knowledge of ITIL and SRE Principles
  • Ability to manage multiple or large technology infrastructure functions with a focus on driving complex projects requiring participation of cross-functional groups

Job Expectations:

  • Ability to work additional hours as needed
  • Position offers a hybrid work schedule
  • Relocation assistance is not available for this position

Posting Location:

  • 194 South Wood Ave. Iselin, NJ 08830
  • 300 S Brevard St., Charlotte, North Carolina 28202

NJ- Iselin Pay Range: $144,400 - 300,000 Annually
NC- Charlotte Pay Range: $144,400 - 300,000 AnnuallyPay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$144,400.00 - $300,000.00

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