Software Engineering Senior Manager at Takeda Pharmaceutical Company Limited USA

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow Development, AI and Machine Learning, Integration, Automation, HTML, CSS, JavaScript, AJAX, React, AngularJS, Flow Designer, Integration Hub, SQL, Networking Concepts, Agile Methodology, CMDB Design

Industry

Pharmaceutical Manufacturing

Description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Job Title: ServiceNow Principal Developer The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the needs of patients, our people, and the planet. Bangalore, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and the abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. Experience: 12+ years (8+ years’ experience developing on the ServiceNow platform ) The Opportunity We are looking for a ServiceNow Principal Developer with strong expertise in ServiceNow development, AI and machine learning. The position involves developing and overseeing ServiceNow software development practices, incorporating Artificial Intelligence in Development to improve the platform, and supporting the understanding and communication of how to achieve digital transformation objectives to elevate user experience and drive operational efficiency using the ServiceNow platform’s features. The role also contributes to product integrations and design, affecting customer value. Key Responsibilities Design & Development Collaborate with business stakeholders to understand requirements and translate them into effective ServiceNow solutions. Develop and maintain business rules, client scripts, UI policies, UI actions, flow designer workflows, and integrations. Build and customize Service Portals, Employee Center, catalog items, and record producers. Drive Innovation and Spike initiatives to showback Proof of Concept Ensure all requirements and processes comply with Takeda’s GxP, SOX, and other regulatory standards. Solution Implementation Work with Architects, Principal Test Lead, and Product Managers to translate requirements into technical solutions. Ensure alignment with ServiceNow Development best practices and governance standards. Participate in solution design sessions, provide technical guidance, and recommend optimal configurations. Bring in Creator Plus to introduce Agentic AI in ServiceNow Development practice. Design and develop a workflow framework applicable to many workflows. Integration & Automation Implement integrations between ServiceNow and external systems using REST/SOAP APIs, MID Server, and Integration Hub. Automate processes to enhance operational efficiency and reduce manual effort. Platform Maintenance Support platform upgrades, patching, and performance optimization. unit testing, defect resolution, and ensure quality delivery. Ensure proper documentation are maintained for developed solutions. Rollout Mentorship & Leadership Lead a team of internal and external ServiceNow developers, promoting collaboration and development best practices. Establish and maintain development standards, coding practices, and quality assurance processes. Provide guidance on ServiceNow Development best practices and standards to ServiceNow Development team members and Citizen Developers Develop DevOps operating model in collaboration with Platform Operation Lead Expand citizen development program by creating resources that introduce ServiceNow, train developers in best practices, and offer continuous support. Stay up-to-date with the latest ServiceNow trends, tools, and best practices. Provides standard methodologies for guiding adoption and influencing the stakeholder to make investments in the solution Ensure that both self and team members' certifications remain current and stay up to date on all Delta releases. Required Skills & Qualifications Technical Expertise: 12+ years of overall IT experience 8+ years of ServiceNow development experience Experience in HTML, CSS, Javascript, AJAX Experience of one popular web framework - React, AngularJS Experience with Flow Designer, Integration Hub, and scripting in ServiceNow. Experience MySQL / SQL Server & NoSQL / Relationship DB Passion for JavaScript and the Web as a platform, reusability, and componentization Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. NowAssist Creator PLUS Implementation experience is a highly desirable Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Integration experience (SOAP, REST, and JSON as well as JDBC and file imports) Strong understanding of CMDB design, CSDM, and ITIL processes. SAFE Agile methodology of software development - logging, unit testing, code reviews etc. Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports Certifications (Preferred): ServiceNow Certified System Administrator (CSA) – Required ServiceNow Certified Application Developer (CAD) – Required ServiceNow ITSM Implementation Specialist – Preferred Soft Skills: Strong communication and stakeholder management skills. Analytical mindset and problem-solving ability. Ability to work independently and in an Agile environment. Preferred Experience Exposure to other ServiceNow modules like HRSD, ITOM, GRC, CSM. Experience with ServiceNow AI/ML capabilities like NowAssist and Predictive Intelligence (Machine Learning, Deep Learning skills) Experience in integrating ServiceNow with monitoring tools and third-party applications. What Takeda Can Offer You Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. Benefits It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working. Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs. Health & Wellness programs including annual health screening, weekly health sessions for employees. Employee Assistance Program 5 days of leave every year for Voluntary Service in addition to Humanitarian Leaves Broad Variety of Learning Platforms Diversity, Equity, and Inclusion Programs No Meeting Days Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days) About ICC in Takeda Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer. For applicants of U.S and Puerto Rico positions: Click here to learn about our commitment to Equal Employment Opportunity (EEO). If you are limited in the ability to use our job application tool, or otherwise require a reasonable accommodation for a disability please click here.

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Responsibilities

The role involves developing and overseeing ServiceNow software development practices, incorporating AI to improve the platform, and supporting digital transformation objectives. You will collaborate with stakeholders to design effective ServiceNow solutions and lead a team of developers.