About the role

We're looking for an engineer with 2–5 years in software engineering, that posseses strong technical fundamentals. We want people who genuinely care about what they build, the customers who use it, and the team they work with.Ownership isn't a buzzword here. If something is broken, you fix it. If there's a better way, you propose it. If there's a problem nobody owns, you pick it up.We're not looking for heroes, politics, or big egos. We want engineers who are constructive, collaborative, and pleasant to work with – but also capable of speaking the uncomfortable truths, challenge poor decisions, or raise concerns that others would rather ignore. We need people with the judgement to know when that moment has arrived. 

What you’ll be doing

• Operate within the Contact Centre Experience and Fulfilment domains within the largest telco in the UK
• Use your skills to shape solution while also being an individual contributor to their success
• Be an active developer in a subset of the technologies listed in the Required Skills (NOT ALL ARE REQUIRED TO BE SUCCESSFUL)
• Own Outcomes for our business. You are not a “ticket worker”. You are a leader of technical outcomes
• Ensure operational success of your software.
• Manage the engineering standards within your area of influence
• Demonstrate exceptional tenacity, determination, and problem-solving skills with an unwavering commitment to overcoming complex challenges and get the job done
• Not be bounded by a job description. To do whatever is necessary within a complex organisation to get the job done