RESPONSABILITIES:

• Develop a global understanding of Enterprise Service Management (ServiceNow) including, but not limited to, IT Service Management, Procurement, Accounts Payable & Real-Estate & Facilities Management.
• Familiarize yourself with the short- & long-term business needs & guide stakeholders by offering them alternative solutions & bringing them awareness of the constraints of a complex system.
• Participate in all phases of the Secure Software Development Life Cycle (SSDLC)
• Design & implement technical solutions that conform both to customer requirements & established software development standards.
• Deploy & maintain out-of-the-box modules, develop & evolve custom scoped applications running on the ServiceNow Platform.
• Manage deployment of code between environments & coordinate releases to production according to internal change management procedure

REQUIREMENTS:

• Minimum 5 years’ experience as a ServiceNow Developer/Administrator, developing & maintaining secure & efficient solutions. Experience in functional analysis & requirements gathering is a plus.
• Bachelor’s degree in computer science, engineering, related fields, or equivalent experience
• ServiceNow Platform (including Flow Designer)
• Javascript, APIs (REST, SOAP), Angular, HTML, CSS
• Case management in ServiceNow & work management in Azure DevOps
• Knowledge of a variety of Out-of-the-box ServiceNow Modules including, but not limited to, ITSM/ITOM & Workplace Service Delivery.
• Certification in or equivalent knowledge of ITIL practices.
• Knowledge of business processes pertaining to procurement, accounts payable & contract management activities, including lease management.
• Bilingual & excellent written & spoken competencies (Ability to understand both English & French & fluency in at least one of these).
• Experience designing, documenting, developing, securing, & consuming APIs using technologies such as REST or SOAP.
• Minimum two days per week at the downtow

Please refer the Job description for details