POSITION OVERVIEW

Product manager will lead and manage a tax software development group. Responsibilities include managing the day-to-day operations of the team, gathering feature requests, effectively planning and scheduling releases, and coordinating activities to deliver a product that aligns with the company’s vision.

QUALIFICATIONS & SKILLS

• Education and Experience – Bachelor’s degree or equivalent experience plus at least 4 years’ relevant work experience with as a software product owner or similar role in product management
• Hands-on experience managing all stages of the product life cycle
• Proven leadership skills
• Strong collaborative instincts and interpersonal skills
• Excellent verbal and written communication skills
• Ability to work effectively across technical, product, and business stakeholders
• Strong analytical and organizational skills
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully
• Strong work ethic
• Detail oriented
• Flexible and able to adapt quickly
• Excellent problem-solving skills
• Some work outside normal business hours and some weekends required.
• Deals with confidential information and/or issues using discretion and judgment.

DUTIES AND RESPONSIBILITIES

• Understands and articulates the Product strategy and direction.
• Develops and plans project development standards and goals.
• Manages the day-to-day operations of the software department to ensure all projects are meeting defined goals with respect to time, budget, and quality of work.
• Facilitates discussions, user story development and refinement, and testing and validation.
• Contributes to resolutions and decision making.
• Reports project progress to senior management in regular, scheduled meetings and at other times as necessary.
• Draws upon customer insights to drive the software product vision and direction; Provides leadership in identifying and defining ongoing product features that align with business strategy.
• Oversees software deployment to testing, staging, and production environments.
• Provides support and motivation for development team.
• Provides all forms of product support, including phone and email support, while maintaining a professional and lasting relationship with customers.
• Provides suggestions for enhancements and improvements to the software and processes.
• Occasionally represents company at tradeshows and client training sessions.
• Other duties as needed or required.

SUPERVISORY RESPONSIBILITIES

Directly supervises 3 to 9 employees. Carries out supervisory responsibilities in accordance with company policies and applicable laws. Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.