RoleAs Software Project Manager, you will run customer implementations from the first conversations through go-live, with full ownership of your projects. The implementation team comprises two people, and the CEO joins the larger projects. This is a delivery role, not a helpdesk role: routine tickets go to the support desk, and you handle only the complex escalations.

Each project starts with getting to know the customer's departments, then moves department by department through planning and rollout. You coordinate the customer's stakeholders, set up rosters and rules such as overtime, evening and holiday pay, migrate data from legacy systems and Excel, and connect the software to HR and payroll systems. You also guide teams through changes in how they work and train users online and on site. A customer with 100 employees can be live in around two months, while a large hospital rolls out in phases over up to a year. You will typically run 3 to 5 projects at once. After go-live, you stay in contact with your customers and flag where they could use the software more.

• You work at the office every Tuesday and flexibly from home on other days, with customer visits about once a week.