Position Description: We are seeking a highly skilled and detail-oriented Software Quality Assurance Analyst with a strong foundation in technical writing. This role is ideal for someone who not only ensures software quality through rigorous testing but also excels at producing clear, structured, and comprehensive documentation that supports development, testing, and deployment processes. As a member of SolutionInc’s team, the Software Quality Assurance Analyst will be tasked with test planning, test design, test execution and test management for a variety of SolutionIP products and services. Reporting to the Manager of Testing Services, the ideal candidate will possess most of the following qualifications.

REQUIRED QUALIFICATIONS

• Undergraduate degree or college diploma in a computer-related discipline or equivalent business experience.
• 2–5 years of experience in software QA or related roles.
• Proven experience in technical writing and documentation review, with a portfolio or examples of authored documentation.
• Strong knowledge of Unix/Linux environments and computer network architecture.
• Proficiency in shell scripting (bash, Perl, Python).
• Experience with relational databases (PostgreSQL, MySQL).
• Hands-on experience with ETL processes and tools.
• Experience with UX/UI and cross-browser compatibility testing.
• Familiarity with cloud-based solutions (database, web, network, system).
• Proficiency with MS Office Suite and documentation tools.
• Excellent written and verbal communication skills.

PREFERRED QUALIFICATIONS

• Experience with test automation frameworks and tools.
• ISTQB Software Testing certification(s).
• Familiarity with Agile methodologies and DevOps practices.

• Design, develop, and execute comprehensive test plans, test cases, and test scripts.
• Perform functional, regression, UX/UI, and cross-browser testing across multiple platforms.
• Collaborate with cross-functional teams throughout the Software Development Lifecycle (SDLC).
• Conduct testing on various platforms including Windows, macOS, Linux, Android, and iOS.
• Validate data integrity and transformation in ETL processes.
• Work with cloud-based environments and services to ensure system performance and reliability.
• Create, review, and maintain high-quality technical documentation, including: Test plans, test case libraries, and execution reports - Defect logs and issue tracking summaries - Release notes, closure reports, and system behavior documentation - User-facing test summaries and internal QA process documentation
• Critically review documentation authored by others to ensure clarity, accuracy, completeness, and consistency with standards.
• Provide feedback and recommendations to improve documentation quality and usability.
• Translate complex technical concepts into clear, concise, and user-friendly documentation for both technical and non-technical audiences.
• Contribute to test automation initiatives and continuous improvement efforts.