SOFTWARE QUALITY ASSURANCE ENGINEER

Reports to: Development Manager
We’re looking for a motivated, self-starting Software Quality Assurance Engineer to be the first internal QA resource at OnTheClock, a growing SaaS company focusing on time tracking, scheduling, and embedded payroll services for small and mid-sized businesses. You’ll play a key role in ensuring product quality across our web and mobile apps, while helping us build out (and take ownership of) and improve our QA processes.
At OnTheClock, we’re rapidly expanding the tools we offer to help small businesses successfully lead their teams. Our ambitious mission is to reach one million users, and we need your expertise to help us achieve it. In this role, you’ll ensure every interaction with our product is seamless, reliable, and delightful while contributing to something big: a platform that empowers businesses, supports their growth, and makes life easier for the people behind them.
You’ll be embedded across multiple agile development teams (internal and external), owning the “QA” phase of each story or ticket, performing manual QA, assisting in regression and release testing, and managing beta test workflows.
This is a high-ownership role ideal for someone who wants to learn and grow, and lead in defining how QA is done at OnTheClock.

REQUIRED QUALIFICATIONS

• Minimum 2+ years as a Software QA Engineer (or equivalent role), responsible for manual QA testing and validation within diverse SaaS/Web/Mobile environments
• Self-starter with a growth mindset and a desire to take ownership and improve processes
• Proven ability to work autonomously and collaboratively within groups to identify bugs and improvements while providing precise and detailed updates to internal and external teams.
• Excels when working within an agile team and organization that continues to grow and refine the QA functionality and our processes/systems.

PREFERRED SKILLS & QUALIFICATIONS

• Familiarity with tools like Postman, Playwright, and Selenium
• Experience with project management platforms such as Jira and Asana
• Experience with SQL queries and backend validation
• Exposure to load testing tools (e.g., JMeter, Locust)
• Light scripting or test automation experience
• Experience testing third-party integrations
• Experience leveraging AI-powered tools for automated test case generation, bug detection, or exploratory testing.

YOU’RE WONDERING, WHAT IS ONTHECLOCK?

OnTheClock, founded in 2004, is a Michigan-based SaaS (web-based) software company that provides real-time time tracking, scheduling, and payroll for businesses. Our web-based software and apps provide employers with a simple way to track employee hours, establish work schedules, and pay employees all in one system. OnTheClock has a great culture, and we are looking for like-minded people to offer the best service possible for our customers.

WHAT WE LOOK FOR IN YOU

• Positive - whatever it takes attitude
• Analytical - drills down into data and loves technology, data, and spreadsheets
• Growth Mindset - curious and always learning
• Deep Expertise - smarter than us at your craft. We want you to challenge yourself and us.
• Build Up Others - teach others as you work
• Results Focused - ability to achieve and prove results
• Culture Fit - Must fit in here at OTC, in line with our values -
• Be A Doer - always looking for new ways to look at data and make recommendations
• Find us on to understand more about us

• Perform manual QA testing on new features and bug fixes for our web and mobile apps.
• Own the QA stage of our Scrum process: validate tickets, report issues, and either approve for the next stage or back to developers with clear, concise feedback.Tracking stories for approvals and push-backs, reporting QA trends and risks to the team.
• Plan and execute regression testing before major releases.
• Create and manage Asana testing boards for internal beta testing.
• Validate and triage issues found by internal testers; create detailed Jira tickets for developers.
• Collaborate closely with developers, product, and support to understand upcoming features and identify test coverage needs.
• Learn the ins and outs of our product and test 3rd party integrations end-to-end.
• Perform light SQL/database validation when needed
• Research and recommend tools or process improvements (AI, automation, test coverage)
• Help define and build our internal quality assurance strategy over time.