SOFTWARE RELEASE MANAGER

Do you have what it takes to be mission critical?
Your skills and experience could be mission critical for our SDA team supporting the Federal Government in their mission to protect and defend our nation and transform the way government agencies manage information and improve responsiveness to their customers.
As a member of our diverse team, you will gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government’s critical systems.
We are currently seeking an experienced Software Release Manager to manage and evolve our Atlassian tool suite and Software Engineering Process (SEP). The ideal candidate will have extensive hands-on experience in administration, support, and customization of the Atlassian tools. This role requires strong collaboration skills to work across teams and effectively support end users.

QUALIFICATIONS:

• At least 2 years of administering Atlassian tools in a corporate environment
• Strong proficiency in administration and support activities of Atlassian Suite
• Proficiency in configuring workflows, screens, fields, permissions, and other Jira components
• Strong expertise in creating Jira dashboards, queries, and reports
• Ability to write JQL (Jira Query Language) for advanced searches and reporting
• Understanding of Agile and Kanban methodologies
• Excellent communication skills with the ability to collaborate with scrum masters, project managers, stakeholders, and technical teams to deliver solutions that meet requirements
• Proactive, self-motivated, and self-managed

CUSTOMER REQUIREMENTS

• Masters Degree with 10+ years or Bachelors Degree with 12+ years of experience.
• Clearance – Secret or be eligible to obtain one.
• U.S. Citizenship - Candidates will be required to have U.S. Citizenship, so please don’t apply if not a Naturalized U.S. Citizen.

• Monitor, update, and ensure adherence to the organization’s SEP
• Administer and support Atlassian Cloud tools, including Jira Software, Confluence, Bitbucket, Bamboo, Crowd
• Configure and maintain Atlassian tools to meet business needs and follow established standards
• Collaborate with cross-functional teams to integrate Atlassian tools with other systems
• Manage permissions and access control for tools and projects
• Develop and maintain training materials for tool users and provide training as needed
• Stay abreast of the latest Atlassian tools and technologies
• Develop best practices for administering Jira effectively over the long term
• Provide close daily support to end users
• Give constructive feedback to team members and set clear expectations
• Troubleshoot and resolve issues
• Lead implementations to ensure requested design/technologies meet requirements
• Manage and audit code repository access and privileges
• Use custom tools and Bamboo to deploy updated code to Oracle and other databases
• Guide deployments through development, test, and production tiers
• Ensure code compliance by managing Fortify access, privileges, and processes