SOFTWARE SOLUTION ARCHITECT

Overview: The Software Solution Architect plays a crucial role in our broader strategy for software product sales. This position leverages extensive product knowledge and frequent interactions with customers and account management teams to drive success.

• Relationship Building: Support primary sellers by lending technical credibility with customer buyers and fostering strong relationships.
• Pre-Sale Engagement: Work hands-on with customers to gather solution requirements, demonstrate implementation best practices, and communicate effectively.
• Product Demonstrations: Independently conduct product demonstrations, providing reassurance that the software product will work effectively and deliver ROI in the customer’s environment.
• Technical Communication: Interface with technical customer personnel to detail the value of our solutions.
• Technical Presentations: Deliver technical presentations of offerings to customers and prospects.
• Configuration Design: Assist with configuration design based on customer requirements and existing IT systems.
• Product Testing and Integration: Test and integrate software products in customer environments to meet their needs.
• Pre-Sales Support: Provide pre-sales support as a subject matter expert to the sales team and for pre-qualified opportunities.
• Account Team Collaboration: Work with account teams to offer new perspectives to existing solutions for current customers and demonstrate the value of UL software products to prospective customers.
• Solution Win Partnership: Leverage technical knowledge to partner with sellers and drive overall solution wins.
• Customer Success Handoff: Support the hand-off to software customer success resources to ensure adoption.
• Compliance: Read and follow the Underwriters Laboratories Code of Conduct and adhere to all physical and digital security practices.
• Bachelor’s and/or graduate degree in software engineering or related field.
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.
• Relevant technical capabilities in software engineering and design architecture.
• 6+ years of related experience.
• Deep knowledge and experience with assigned specialty software products/services.
• Business acumen and understanding of business sales processes.
  Job Types: Full-time, Permanent